Regional Director of Rehabilitation, East

Hartford Healthcare•Norwich, CT

About The Position

The Regional Director will be responsible for driving rehabilitation excellence throughout the East Region, supporting both Backus and Windham Hospital’s Rehabilitation Network. The Director, having responsibility for both inpatient and outpatient services across multiple locations, will work to further the Rehabilitation Network’s mission by ensuring high quality patient care, growing services and developing new programs for the East Region that are in support of Hartford HealthCare’s strategic plan, goals and objectives.

Requirements

Bachelor’s Degree is required.
Eight plus years of progressive leadership is required
Inpatient and Outpatient rehabilitation experience is required
Ability to effectively communicate at all levels within the organization and share knowledge, ideas and information
Excellent leadership skills. Ability to coach, mentor and influence
Experience in change management and formally trained in project management disciplines
Able to understand problem situations, solve problems and independently assess a wide variety of tasks in order to effectively take action to identify solutions to benefit the business initiative
Knowledge of relevant industry standards and proper process application to project or new business/service venture
Ability to balance financial, quality, people and customer expectation appropriate to business situation
Ability to analyze and develop key financial and operational metrics
Strong communications skills required - both written and verbal

Nice To Haves

Master's degree is preferred
Current Connecticut license in good standing as either a Physical Therapist (PT, DPT), Occupational Therapist (OT) or Speech Therapist (SLP) is preferred

Responsibilities

Develop best practices in delivery of rehabilitation services, including evidence based clinical standards of care and standard work, and ensure ongoing compliance through the development and implementation of education and clinical competencies
Collaborate with Directors and Team Managers to develop strategies and countermeasures to ensure achievement of key rehabilitation performance metrics
Develop, coordinate and ensure successful implementation of rehab programs that support and align with the division’s strategic initiatives
Grow existing market share and resource new programmatic initiatives based on demands
Engage and assist in appropriate business development and customer service initiatives at both HHCRN and the East Region to meet stakeholder and business needs and optimize the patient experience
Communicate a compelling vision or sense of purpose for change and demonstrate the ability to energize stakeholders and sustain their commitment to changes in approaches, processes, and strategies
Ensure the team uses the necessary resources to meet and exceed a standard of excellence, build efficiencies in processes and innovate new and creative ways to improve the work
Develop, coordinate, prepare, and implement project plans that support the identified business development designed to improve operations and customer service
Supports the advancement of the Operating Model and facilitates utilization of the Lean process
Establish and adhere to project timelines, outline resources required for successful implementation of initiatives, and monitor results to ensure goals are met