Regional Director of Operations

Thrive Physical Therapy Partners • , NJ

2d • Hybrid

About The Position

Thrive Physical Therapy Partners is seeking a Regional Director of Operations to support and grow a portfolio of outpatient therapy practices across our partner network. This is not a top-down operations role. Thrive is built around true partnership with local practice leaders, which means the right RDO leads through trust, influence, collaboration, and thoughtful execution. You will partner closely with Practice Managers, providers, front desk teams, and Thrive support leaders to strengthen clinic operations, improve patient and provider experience, and help each practice reach its full potential. At Thrive, our model is built on true partnership, collaborative leadership, and respect for the local identity of each practice. We support strong local practices by bringing operational resources, strategic support, and collaborative leadership while preserving what makes each practice special. This is an opportunity for an operations leader who wants to build, coach, influence, and create meaningful value across a growing network of therapy practices.

Requirements

• Physical Therapist credential strongly preferred; Occupational Therapist and Speech-Language Pathologist candidates with strong operations leadership experience will also be considered.
• 3-5+ years of healthcare operations leadership experience, ideally in outpatient physical, occupational, or speech therapy
• Multi-site leadership experience strongly preferred
• Strong financial and operational acumen, including comfort with clinic-level performance metrics and P&L management
• Proven ability to build trust, coach leaders, and align teams around shared goals
• Strong communication, judgment, adaptability, and problem-solving skills
• Experience improving workflows, scheduling, staffing, patient retention, and front desk operations
• Comfort working in a growing, evolving organization where each practice may require a different leadership approach
• Ability and willingness to travel to practices as needed

Nice To Haves

• Clinical licensure or healthcare management certification is a plus, but not required

Responsibilities

• Partner with Practice Managers and local leaders to improve operational performance, team engagement, and patient experience
• Support execution of each practice’s Value Creation Plan, including growth, staffing, scheduling, productivity, profitability, and patient retention priorities
• Build trust with practice teams through consistent communication, transparency, problem-solving, and reliable follow-through
• Coach and develop current and future clinic leaders, creating a culture where feedback, accountability, and psychological safety can coexist
• Use data, financial insight, and sound judgment to identify opportunities and prioritize high-impact initiatives
• Strengthen front desk and administrative operations so providers can work efficiently and patients receive a consistent, high-quality experience
• Partner cross-functionally with Thrive leaders in operations, talent, finance, compliance, integration, and growth
• Travel regularly to assigned practices to build relationships, understand local dynamics, and support execution

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed