REGIONAL DIRECTOR OF OPERATIONS - Georgia

Compass Group•Gainesville, GA

1d•$140,000 - $155,000•Hybrid

About The Position

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving over 1,000 hospitals and healthcare systems nationwide. With over 31,000 associates, Morrison focuses on creating personalized dining experiences to support healing and health. The company has a long history of serving major health systems and leverages culinary, nutritional, and operational expertise. Morrison has received recognition as one of Modern Healthcare’s Best Places to Work and a Top Training Organization. The company employs over 1,600 registered dietitians and 1,200 executive chefs, serving more than 600 million meals annually. This specific role is for an experienced Regional Director of Operations (RDO) to oversee a portfolio of healthcare foodservice accounts in Northeast Georgia, including 4 acute care hospitals, 3 long-term care communities, and 1 behavioral health facility, all within a 45-minute radius of Gainesville. The position offers strategic leadership, operational oversight, and client relationship management, with an emphasis on work-life balance and minimal overnight travel. The RDO will be a key member of the regional leadership team, responsible for coaching site leaders, strengthening client partnerships, and driving operational, financial, and patient satisfaction outcomes.

Requirements

Multi-unit leadership experience in healthcare foodservice, including acute care, long-term care, rehabilitation, or behavioral health environments.
Proven success managing large-scale operations, budgets, and client relationships.
Strong financial acumen with experience driving operational and profitability improvements.
Demonstrated ability to develop high-performing teams and build leadership bench strength.
Excellent communication, relationship-building, and influencing skills.
Strategic thinker with strong analytical and problem-solving abilities.
Experience leading change and driving measurable improvements in service, quality, and financial performance.
Proficiency with Microsoft Office Suite.

Responsibilities

Lead, mentor, and develop Directors of Dining Services and healthcare foodservice leaders across multiple locations.
Drive exceptional patient, resident, visitor, and retail dining experiences while ensuring high standards of quality, safety, and hospitality.
Build and maintain strong relationships with hospital executives, long-term care administrators, and key client stakeholders.
Oversee operational performance, regulatory compliance, food safety, quality assurance, and client satisfaction initiatives.
Own financial performance for the region, including budgeting, forecasting, labor management, and P&L accountability.
Support recruitment, succession planning, performance management, and leadership development activities.
Collaborate with regional and corporate teams to implement strategic initiatives and share best practices.
Serve as the primary point of escalation for operational and client concerns.
Drive performance against key metrics, including patient satisfaction, employee engagement, safety, retention, and profitability.
Partner with business development and retention teams during client presentations, renewals, and contract discussions.
Foster a culture of accountability, inclusion, continuous improvement, and service excellence.