REGIONAL DIRECTOR OF OPERATIONS

Compass Group•Gainesville, GA

1d•$140,000 - $155,000•Hybrid

About The Position

An industry leading hospitality food service group, Unidine is driven by its exceptional people sharing their passion, creativity and talent to craft memorable guest experiences. Unidine’s commitment to scratch cooking, innovative programs, venue concepts and services continues to push boundaries and modernize dining programs for hundreds of clients around the nation. Our restaurants, bars, cafeterias and bistros offer a place for guests to enjoy something extraordinary. That is why we believe that using the freshest ingredients makes for the best dishes, staying ahead of industry trends pushes us to be innovative, and giving team members the right tools and resources helps them to perform their best. Come and join our award-winning team! We are seeking an experienced Regional Director of Operations (RDO) to lead a portfolio of healthcare foodservice accounts across Northeast Georgia. This position provides strategic leadership, operational oversight, and client relationship management for 4 acute care hospitals, 3 long-term care communities, and 1 behavioral health facility, all located within 45 minutes of Gainesville. Enjoy the opportunity to make a significant impact across multiple healthcare settings while maintaining an exceptional work-life balance with minimal overnight travel. As a key member of the regional leadership team, you will coach and develop site leaders, strengthen client partnerships, and drive operational, financial, and patient satisfaction outcomes across the region.

Requirements

Multi-unit leadership experience in healthcare foodservice, including acute care, long-term care, rehabilitation, or behavioral health environments.
Proven success managing large-scale operations, budgets, and client relationships.
Strong financial acumen with experience driving operational and profitability improvements.
Demonstrated ability to develop high-performing teams and build leadership bench strength.
Excellent communication, relationship-building, and influencing skills.
Strategic thinker with strong analytical and problem-solving abilities.
Experience leading change and driving measurable improvements in service, quality, and financial performance.
Proficiency with Microsoft Office Suite.

Responsibilities

Lead, mentor, and develop Directors of Dining Services and healthcare foodservice leaders across multiple locations.
Drive exceptional patient, resident, visitor, and retail dining experiences while ensuring high standards of quality, safety, and hospitality.
Build and maintain strong relationships with hospital executives, long-term care administrators, and key client stakeholders.
Oversee operational performance, regulatory compliance, food safety, quality assurance, and client satisfaction initiatives.
Own financial performance for the region, including budgeting, forecasting, labor management, and P&L accountability.
Support recruitment, succession planning, performance management, and leadership development activities.
Collaborate with regional and corporate teams to implement strategic initiatives and share best practices.
Serve as the primary point of escalation for operational and client concerns.
Drive performance against key metrics, including patient satisfaction, employee engagement, safety, retention, and profitability.
Partner with business development and retention teams during client presentations, renewals, and contract discussions.
Foster a culture of accountability, inclusion, continuous improvement, and service excellence.