Regional Director of Clinical Outreach

Discovery Behavioral Health • Dallas, TX

1d • $160,000 - $180,000 • Remote

About The Position

Discovery Behavioral Health (DBH) is a national leader in behavioral healthcare and one of the fastest growing companies in the field. DBH offers world-class treatment for those struggling with eating disorders, mental health, and substance use and places a high priority on seeking employees who share our passion for improving the lives we serve. Since 1997, Discovery Behavioral Health has helped thousands of patients discover their path to the full and rewarding lives they deserve with evidence-based and inclusive treatment options.

Requirements

• Proficient in MS Office applications, which include Outlook, Word, Excel, and PowerPoint.
• Ability to build and sustain trusting relationships with diverse individuals and groups.
• Ability to maintain confidentiality of sensitive information and adhering to ethical standards.
• Actively offering assistance to team members when needed and celebrating team achievements collectively.
• Ability to establish and maintain cooperative relationships with community-based organizations, patients, families, vendors, and other resources to promote client services, care, education, and advocacy.
• Bachelor’s degree (B.A.) from four-year college or university.
• At least three years’ experience working in direct outreach or clinical experience in the mental health field.

Responsibilities

• Maintaining 85% or more occupancy of the programs in his/her assigned territory by managing and supporting the Discovery Behavioral Health outreach representatives within the specific region.
• Ensuring each of their outreach representatives achieves their monthly and quarterly activity, inquiry, and admissions goals.
• Supporting the execution of regional strategic planning with weekly phone calls.
• Conducting regional team bi-weekly phone calls.
• Ensuring rep achievement of weekly and monthly activity quotas – 40 1:1 meetings, 3 events (58 contacts a month), and 6-8 admissions minimally per month.
• Developing annual and quarterly marketing plans.
• Developing a tiered referral database that yields appropriate admissions volume to achieve targeted goals.
• Mentoring and refining presentation and meeting skills to assure appropriate and specific messaging that differentiates DBH programs and generates admissions.
• Supporting representatives in business development efforts and mentoring as appropriate regarding admission target, strategic approach, and execution.
• Conducting monthly in-field mentoring with 3 representatives.
• Representing Discovery as needed at regional and national conferences.
• Ensuring timely submissions of monthly mileage, visa, and expense reports to Concur.
• Ensuring compliance with budget.
• Ensuring appropriate maintenance of Sales Force database.
• Collecting and submitting weekly marketing team highlights for director.
• Conducting annual reviews, growth plans, and any additional PIPs as needed.
• Managing regional reporting including inquiries, admissions, and census results; bonus results; expense budgets; trending information as requested.
• Assuring that the outreach team is responding to and supporting the admissions and clinical teams effectively.
• Maintaining appropriate communication through discharge recommendations, identifying appropriate referral sources, and attending monthly treatment team meetings.
• Hiring and training any new hires needed regionally.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager