Regional Director of Clinical Outreach
Discovery Behavioral Health•Dallas, TX
•Remote
About The Position
The Regional Director of Clinical Outreach is responsible for maintaining 85% or more occupancy of the programs in his/her assigned territory. This is accomplished by managing and supporting the Discovery Behavioral Health outreach representatives within the specific region.
Requirements
- Proficient in MS Office applications, which include Outlook, Word, Excel, and PowerPoint.
- Ability to build and sustain trusting relationships with diverse individuals and groups.
- Ability to maintain confidentiality of sensitive information and adhering to ethical standards.
- Actively offering assistance to team members when needed and celebrating team achievements collectively.
- Ability to establish and maintain cooperative relationships with community-based organizations, patients, families, vendors, and other resources to promote client services, care, education, and advocacy.
- Bachelor’s degree (B.A.) from four-year college or university
- At least three years’ experience working in direct outreach or clinical experience in the mental health field
Responsibilities
- Ensuring each of their outreach representatives achieves their monthly and quarterly activity, inquiry, and admissions goals by supporting the execution of: Regional strategic planning with weekly phone calls, Regional team bi-weekly phone calls, Ensuring rep achievement of weekly and monthly activity quotas – 40 1:1 meetings, 3 events (58 contacts a month), and 6-8 admissions minimally per month.
- Development of annual and quarterly marketing plans
- Development of tiered referral database that yields appropriate admissions volume to achieve targeted goals
- Mentoring and refining presentation and meeting skills to assure appropriate and specific messaging that differentiates DBH programs and generates admissions
- Supporting representatives in business development efforts and mentoring as appropriate regarding admission target, strategic approach, and execution
- Monthly in field mentoring with 3 representatives
- Represent Discovery as needed at regional and national conferences
- Ensure timely submissions of monthly mileage, visa, and expense reports to Concur.
- Ensure compliance with budget
- Ensure appropriate maintenance of Sales Force database
- Collect and submit weekly marketing team highlights for director
- Conduct annual review, growth plan, and any additional PIPs as needed
- Manage regional reporting including inquiries, admissions, and census results; bonus results; expense budgets; trending information as requested
- Assure that the outreach team is responding to and supporting the admissions and clinical teams effectively.
- Maintain appropriate communication through discharge recommendations, identifying appropriate referral sources, and attending monthly treatment team meetings
- Hire and train any new hires needed regionally
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What This Job Offers
Job Type
Full-time
Career Level
Senior
