Regional Director of Clinical Outreach

Discovery Behavioral Health•Irvine, CA

20h•$130,000 - $150,000•Remote

About The Position

At Discovery, we offer career opportunities nationwide in residential, day treatment, and intensive outpatient eating disorder treatment. Discovery is currently seeking Program Directors, Primary Therapists, Facility Managers, Counselors/Mental Health Specialists, Dietitians, Diet Techs, and Nurses. Discovery is specifically seeking individuals who consistently strive to provide exemplary care and are passionate about transforming the lives of others. If you are interested in a challenging and rewarding career in the behavioral health field, the first step is to look for Open job positions that match your skills, qualifications and interest. Each posting includes a description and minimum required qualifications. When we review candidate information, we are looking for the best matches for the position based on the qualifications listed in the job posting. If your skills and experience appear to match an open position, a recruitment services professional or hiring manager may contact you to further discuss your qualifications.

Requirements

Proficient in MS Office applications, which include Outlook, Word, Excel, and PowerPoint.
Ability to build and sustain trusting relationships with diverse individuals and groups.
Ability to maintain confidentiality of sensitive information and adhering to ethical standards.
Actively offering assistance to team members when needed and celebrating team achievements collectively.
Ability to establish and maintain cooperative relationships with community-based organizations, patients, families, vendors, and other resources to promote client services, care, education, and advocacy.
Bachelor’s degree (B.A.) from four-year college or university.
At least three years’ experience working in direct outreach or clinical experience in the mental health field.

Responsibilities

Maintaining 85% or more occupancy of the programs in his/her assigned territory by managing and supporting the Discovery Behavioral Health outreach representatives within the specific region.
Ensuring each of their outreach representatives achieves their monthly and quarterly activity, inquiry, and admissions goals.
Supporting the execution of regional strategic planning with weekly phone calls.
Conducting regional team bi-weekly phone calls.
Ensuring rep achievement of weekly and monthly activity quotas – 40 1:1 meetings, 3 events (58 contacts a month), and 6-8 admissions minimally per month.
Development of annual and quarterly marketing plans.
Development of tiered referral database that yields appropriate admissions volume to achieve targeted goals.
Mentoring and refining presentation and meeting skills to assure appropriate and specific messaging that differentiates DBH programs and generates admissions.
Supporting representatives in business development efforts and mentoring as appropriate regarding admission target, strategic approach, and execution.
Conducting monthly in field mentoring with 3 representatives.
Representing Discovery as needed at regional and national conferences.
Ensuring timely submissions of monthly mileage, visa, and expense reports to Concur.
Ensuring compliance with budget.
Ensuring appropriate maintenance of Sales Force database.
Collecting and submitting weekly marketing team highlights for director.
Conducting annual review, growth plan, and any additional PIPs as needed.
Managing regional reporting including inquiries, admissions, and census results; bonus results; expense budgets; trending information as requested.
Assuring that the outreach team is responding to and supporting the admissions and clinical teams effectively.
Maintaining appropriate communication through discharge recommendations, identifying appropriate referral sources, and attending monthly treatment team meetings.
Hiring and training any new hires needed regionally.