Regional Director, Neuromuscular – West

Novartis • Phoenix, AZ

15h • Remote

About The Position

This is a field-based and remote opportunity supporting a team of Regional Account Associate Directors (RAADs) in an assigned geography. The Regional Director, Neuromuscular (NM) is an enterprise field leader accountable for account-based engagement and case execution across neuromuscular centers, thoughtfully orchestrating cross-functional efforts to support patient identification, access, and successful gene therapy delivery, while preparing for the future Neuromuscular portfolio. The Regional Director, Neuromuscular, inspires and empowers a purpose-driven team of Regional Account Associate Directors (RAADs). Working across a collaborative organization, this leader brings strong clinical and business insight to co-create solutions, strengthen relationships with key thought leaders, and foster connection across the ecosystem.

Requirements

• Bachelor’s degree required from 4-year college or university.
• 10+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed teams; inclusive of 2+ types of cross-functional roles/experience.
• We also welcome candidates from other complex environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success.
• 5+ years’ experience in field commercial leadership, demonstrating strategic thinking and an enterprise mindset within but not limited to medical, pharmaceutical, biotechnology sales, account management, or market access roles.
• 2+ years’ experience supporting buy‑and‑bill therapies, including strong working knowledge of distribution pathways, site‑of‑care revenue cycle, and billing and coding processes.
• 2+ years’ experience leading sophisticated, cross-functional projects requiring national alignment and collaboration.
• Recent US experience (within last 5 years) with deep understanding of US Healthcare ecosystem.
• Proven success in frontline sales and product launches, with strong business acumen, deep healthcare ecosystem expertise, digital engagement proficiency, and the ability to thrive in complex, matrixed environments while building empowered teams.
• Candidate must reside within region, or within a reasonable commuting distance to and from a metropolitan airport.
• Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
• Must have a valid driver’s license.

Nice To Haves

• Demonstrated second‑line leadership experience (background in Medical and/or Access roles), with a people‑centered approach to leading at scale and supporting enterprise‑level initiatives.
• Experience in rare disease environments, including reimbursement support, high‑cost buy‑and‑bill therapies, site onboarding, and engagement with senior healthcare leaders, supported by an understanding of broader healthcare and economic dynamics.

Responsibilities

• Lead and support a team of Regional Account Associate Director’s (RAAD), foster strong team culture, account-based engagement across designated neuromuscular treatment centers and individualized development planning aligned to overall field strategy.
• Lead execution of a case-based gene therapy model and complex buy-and-bill neuromuscular assets, ensuring strong coordination across patient identification, treatment readiness, and case success.
• Partner closely with neuromuscular centers and cross-functional teams to strengthen patient identification, referral pathways, and treatment timelines.
• Ensure site onboarding and readiness by aligning operational processes, reimbursement workflows, and treatment logistics.
• Collaborate with Access, Novartis Patient Services, Trade & Distribution, and Medical to proactively remove barriers and support timely patient access.
• Build and sustain meaningful relationships with neuromuscular centers of excellence, key thought leaders, and multidisciplinary care teams.
• Execute tailored, account-level strategies aligned to pre-launch and launch priorities, grounded in local healthcare ecosystem insights.
• Champion cross-functional collaboration to deliver a seamless, patient-centered experience from diagnosis through treatment and reimbursement.
• Partner with manufacturing and supply chain teams to align product availability with patient and site readiness.
• Translate complex clinical, operational, and access dynamics into clear priorities and actionable plans, guiding teams to confidently navigate a dynamic and evolving gene therapy landscape.

Benefits

• health, life and disability benefits
• a 401(k) with company contribution and match
• a variety of other benefits
• a generous time off package including vacation, personal days, holidays and other leaves

What This Job Offers

• Job Type: Full-time
• Career Level: Senior