Regional Director, Library Services
About The Position
The Regional Director, US Library Services provides sales leadership and operational oversight for a defined geographic region, with responsibility for achieving or exceeding product and service quotas while ensuring member expectations are consistently surpassed. This role leads the development, planning, and execution of the regional sales strategy for assigned OCLC products and services, with accountability for accurate forecasting, pipeline discipline, and quota attainment. A core focus of this position is building and leading a high-performing sales organization responsible for growth, retention, product adoption, and member satisfaction. The Director sets direction, prioritizes regional initiatives, and ensures disciplined execution through coaching, performance management, and talent development, while fostering a culture of accountability, collaboration, and continuous improvement. As a strategic leader, the Regional Director engages directly with key and high-value accounts to strengthen relationships, deepen partnerships, and identify long-term growth opportunities. In close partnership with Product Management, Marketing, Research, and Finance, this role drives coordinated go-to-market execution and overall regional performance, ensuring alignment with organizational priorities and market dynamics. The Director ensures member expectations are consistently exceeded, reinforcing trust, strengthening partnerships, and expanding OCLC’s impact across the region.
Requirements
- 5+ years of sales leadership experience (manager, director, or equivalent), preferably in library services, academic technology, or publicly funded sectors
- Demonstrated success leading field sales teams with consistent achievement of sales growth targets.
- Strong executive-level selling and negotiation experience with complex stakeholders.
- Ability to interpret market dynamics, competitive positioning, and customer needs to inform strategy.
- Proven strategic planning, analytical capability, and disciplined execution in a performance-driven environment.
- Demonstrated knowledge of artificial intelligence (AI) tools and emerging technologies, with the ability to strategically leverage AI-driven solutions to enhance regional sales performance, customer engagement, forecasting accuracy, pipeline management, and operational efficiency
- Strong balance of enterprise-level thinking with operational rigor and accountability.
- Experience working effectively in a matrixed, cross-functional environment.
- Proficiency with CRM platforms, sales analytics, and data-driven decision-making
- Self-directed, entrepreneurial leader with strong ownership mindset and results orientation
- Ability and willingness to travel extensively (60–80%)
- Bachelor’s degree or higher required
Responsibilities
- Build, lead, and develop a high-performing sales organization focused on retention, expansion, and new business development.
- Define and execute regional and territory strategy, ensuring clear priorities, disciplined execution, and alignment across the team.
- Oversee pipeline management, opportunity governance, CRM discipline, and accurate forecasting across new and renewal sales.
- Recruit, develop, and retain top sales talent while fostering a culture of accountability, coaching, and continuous improvement.
- Lead strategic deal engagement, including executive customer relationships, complex negotiations, presentations, and proposals.
- Partner cross-functionally and leverage market, customer, and competitive insights to identify growth opportunities and inform strategy.
Benefits
- Competitive compensation that reflects your unique contributions—performance, experience, and skills
- Exceptional benefits
- Best-in-class health coverage
- Retirement plans with generous company contributions
- Commitment to your overall well-being
- Paid parental leave and adoption assistance
- Tuition reimbursement and Public Service Loan Forgiveness eligibility
- Company-subsidized pricing on local tickets and memberships
- Medical, dental, and vision insurance options
- Employee spending accounts
- Retirement saving plans with a company matching contribution
- Paid time off and observed company holidays
- Life insurance, short-term disability, and long-term disability coverage
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What This Job Offers
Job Type
Full-time
Career Level
Manager
