Director, Inspection Services
About The Position
The Regional Inspection Director oversees the operational, administrative, and field inspection functions of VDA’s inspection business. The role provides leadership in policy development, business growth, customer relations, and team management to support consistent delivery of high-quality inspection services to current and future clients. The Director serves as a liaison with municipalities, industry organizations, and customers and fosters a high-performing team of inspectors and office staff. The position may include performing inspection services as needed throughout the region. The Regional Inspection Director reports directly to the Regional Vice President and works closely with the SVP Inspections.
Requirements
- Proven leadership experience in inspection services or a related field.
- Strong knowledge of inspection standards, regulatory requirements, and industry practices.
- Excellent communication and relationship-building skills with customers, municipalities, and staff.
- Ability to develop policies, set pricing strategies, and manage budgets.
- Maintain current state and industry compliance certifications and licenses.
Nice To Haves
- QEI certification, or the ability to obtain it.
Responsibilities
- Oversee hiring, training, evaluation, and termination of inspectors and office staff.
- Develop and implement office policies and, when necessary, field inspection policies.
- Guide, mentor, and provide professional development opportunities for team members.
- Respond to inspector inquiries and provide technical and industry expertise.
- Prepare, review, and submit RFPs for municipal and governmental inspection services.
- Determine which municipalities to bid for and establish competitive RFP pricing.
- Set inspection fees and inspector pay rates in alignment with business strategy.
- Represent the company at industry and political organizational events and meet with State Authorities to discuss safety and compliance issues.
- Visit customers regularly to maintain and strengthen relationships.
- Recruit and onboard inspectors to meet market demand.
- Approve, review, and finalize inspection reports.
- Conduct inspections and acceptance tests as needed to support field operations.
- Respond promptly to customer inquiries by phone, letter, or in person.
- Provide industry advice and technical guidance to office staff.
- Proctor QEI testing and ensure compliance with certification standards.
- Deliver training for new and established inspectors to ensure alignment on standards.
- Maintain high service standards and customer satisfaction across the region.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
