Regional Director, Human Resources

Westgate Resorts•Bellevue, WA

1d•Hybrid

About The Position

The Human Resources Regional Director provides strategic HR leadership and operational support for assigned business units, which may include resort, sales, and corporate locations. This role partners with leaders within assigned areas of responsibility, corporate leadership, and HR teams to align people strategies with operational goals, support Team Member engagement, and promote compliance across all HR disciplines. The Regional Director builds strong collaborative relationships across the People & Culture Team, including Talent Acquisition, Learning & Development, and the Westgate Foundation.

Requirements

A minimum of 10 years of progressive Human Resources Management experience, including 5+ years in a regional or multi-unit leadership role.
Experience supporting multi-site, matrixed, or geographically dispersed teams.
Bachelor’s degree in Human Resources Management or equivalent combination of education and Human Resources experience required.
Strong verbal and written communication skills with the ability to effectively communicate with Team Members and leaders at all levels of the organization.
Thorough knowledge of federal, state, and local employment laws and HR compliance requirements.
Ability to influence decision-making, provide consultative HR guidance, and develop effective partnerships with assigned leadership teams.
Demonstrated ability to support, cultivate, and maintain a positive workplace culture.
Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs in a fast-paced environment.
Skilled in conflict resolution, organizational development, and change management.
Proficiency with HRIS systems, Microsoft Office Suite, and data analysis tools.

Nice To Haves

Prior experience in the hospitality industry, timeshare, hotels, resorts, or related service sector strongly preferred.
PHR, SPHR, SHRM-CP certification is a plus.
Bilingual (English & Spanish) a plus.

Responsibilities

Develop and execute regional HR strategies that align with and support the Company's operational goals.
Serve as a trusted advisor to assigned leadership teams on all facets of human resources.
Partner with leadership to drive Team Member engagement, retention, and service excellence.
Drive succession planning across resort and sales operations so leadership depth keeps pace with growth.
Partner with Talent Acquisition on recruitment, selection, and onboarding processes to attract and retain top talent.
Partner with Learning & Development to support training initiatives, including creating and delivering training on HR-related topics.
Supervise and provide development and guidance to assigned direct reports within the HR Team.
Coach General Managers, Sales leaders, and department managers on team performance, decision making and leadership behavior.
Develop regional HR Team, raising the function’s credibility and standard of service.
Ensure compliance with all federal, state, and local employment laws and company policies.
Provide guidance on complex Team Member relations issues including investigations, workers compensation, ADA, and leave of absence matters.
Evaluate situations and make recommendations for employment actions, including appropriate levels of disciplinary action.
Partner with other Westgate departments including but not limited to Security and Risk Management on Team Member matters and investigations.
Promote a positive and respectful work environment consistent with company policies and procedures.
Drive the annual performance evaluation and merit process within assigned region.
Partner with corporate HR to review compensation and maintain competitive and compliant pay practices.
Analyze people data, such as turnover and make informed recommendations to business leaders.
Maintain HR dashboards and workforce analytics that give operating leaders a current view of headcount, turnover, time to fill, and labor cost.
Drive initiatives that foster a culture of recognition, accountability, and service excellence.
Lead Team Member communication strategies and engagement surveys.
Direct regional HR meetings and participate in corporate HR projects as needed.
Partner with the Westgate Foundation, and community organizations to support charitable campaigns and events.
Other duties as assigned

Benefits

Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
Paid Time Off – Vacation, Sick, and Personal Time to Recharge
Paid Holidays
401(k) with Generous Company Match to Support Your Future
Daily Pay – Access Your Earnings When You Need Them
Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
Wellness Programs to Support Your Well-Being
Flexible Spending Accounts (FSA)
Tuition Assistance to Help You Grow Your Career
Military Leave
Employee Assistance Program (EAP) – Support When You Need It Most
Life, Disability, Accident, Critical Illness, and Hospital Insurance
Pet Insurance for Your Furry Family Members
Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
Low-Cost Gym Membership
NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
Career Growth and Advancement Opportunities
Community Involvement – Give Back and Make an Impact