Regional Director, Dermatology Access & Reimbursement – Northeast

Novartis • Boston, NY

2d • Remote

About The Position

This is a field-based and remote opportunity supporting a team in an assigned geography. The Regional Director, Access & Reimbursement is a strategic field leadership role responsible for guiding and developing a customer-focused team dedicated to helping patients navigate access to Novartis therapies. This leader partners closely with cross-functional colleagues to ensure customers receive exceptional, compliant support throughout the patient’s access journey. The role combines people leadership, operational excellence, business strategy, and regional oversight to drive meaningful impact for patients, customers, and the organization. Success in this position requires collaboration, thoughtful decision-making, and a commitment to fostering an inclusive, forward-thinking culture that empowers teams to thrive. As a visible leader and trusted partner, the Regional Director helps translate strategy into action while advancing enterprise goals with integrity, accountability, and excellence.

Requirements

• Bachelor’s degree required from 4-year college or university.
• 8+ years’ experience in reimbursement, market access, contract strategy, managed care, sales, marketing, or a related healthcare field role.
• Demonstrated leadership experience, including leading, coaching, and developing teams while collaborating across diverse stakeholders and functions.
• Experience partnering with complex healthcare organizations, integrated delivery networks, and health systems to establish and optimize patient access pathways.
• Strong strategic account management skills, with the ability to proactively identify and address access and reimbursement challenges impacting customers and patients.
• Deep understanding of manufacturer-sponsored patient support programs, including specialty pharmacy distribution, buy-and-bill processes, reimbursement, billing and coding, and claims management.
• Proven success driving business initiatives, leading through change, and executing strategic plans that deliver meaningful outcomes for patients, customers, and the organization.
• Candidate must reside within region, or within a reasonable commuting distance to and from a metropolitan airport.
• Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory.
• Must have a valid driver’s license.

Nice To Haves

• Experience supporting specialty therapeutic areas and navigating complex practice environments, with a strong understanding of reimbursement landscapes, patient access challenges, and customer support needs.
• Demonstrated strengths in patient support services, market access, cross-functional collaboration, launch readiness and execution, along with exceptional communication, presentation, and relationship-building skills.

Responsibilities

• Lead, inspire, and develop a customer-focused team of Access & Reimbursement professionals, fostering a culture of growth, accountability, and excellence.
• Attract, recruit, onboard, and retain top talent while supporting ongoing learning and career development.
• Build and strengthen an inclusive team environment that reflects Novartis Values & Behaviors and encourages innovation, collaboration, and continuous improvement.
• Translate national strategies into impactful regional execution that advances business objectives and enhances customer and patient experience.
• Coach teams to proactively identify and address patient access and reimbursement challenges, helping remove barriers to therapy initiation and continuation.
• Partner closely with cross-functional colleagues across field and headquarters organizations to ensure aligned, customer-focused, and compliant execution.
• Anticipate, escalate, and help resolve access-related issues by collaborating effectively within a matrixed environment.
• Serve as a trusted regional leader, building strong partnerships that support operational excellence and meaningful outcomes for patients and customers.
• Maintain a deep understanding of company policies, industry regulations, and compliance requirements, ensuring all activities are conducted with integrity and professionalism.
• Contribute to regional and enterprise-wide initiatives that support organizational priorities, business performance, and long-term success.

Benefits

• health, life and disability benefits
• a 401(k) with company contribution and match
• a variety of other benefits
• a generous time off package including vacation, personal days, holidays and other leaves

What This Job Offers

• Job Type: Full-time
• Career Level: Senior