Regional Depot Manager

IGPS Logistics LLC•Orlando, FL

1d•Remote

About The Position

Responsible for overseeing the warehousing operations and supervising the warehouse managers across the assigned region.

Requirements

Bachelor's Degree (BA) from four-year college or university, or over five years of related experience and/or training, or equivalent combination of education and experience.
2 years of automation knowledge and experience
Microsoft office products proficiency - heavy excel
Understanding of KPIs, PNL and overall OPEX
Traveling: 50% plus required

Responsibilities

Directly supervises 4-5 Depot Manager within a Region.
Indirectly supervises 40+ employees within the Depots.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Directing, coordinating, managing, and controlling the following within the assigned facilities:
Provides leadership and manages supervisors across multiple facilities to meet and exceed business goals, customer service, productivity, and quality.
Works with and mentors’ supervisors in assigned region to develop leadership skills and build an environment that supports world class customer service and satisfaction.
All activities related to the efficient processing of inbound and outbound freight and maintaining daily operations and timely order processing.
Prioritize, schedule, and expedite work orders and communicate the information to team members at the beginning of each day and throughout the day; ensure inventory, components and consumables are available for the work to be performed.
Leverage resources and coordinate with staff to ensure work is appropriately distributed to meet our shipping commitments.
Ensure all orders are of the highest quality and completed on-time; ensure properly scheduling of deliveries and customer satisfaction.
Oversee all Inventory Management activities as needed including cycle counting, bin programs, general inventory maintenance and annual physical inventory.
Respond to customer or vendor questions to resolve potential issues regarding distribution services.
Participate in the development and implementation of service and productivity improvement initiatives to increase customer satisfaction and improve operating expense.
Establish and maintain effective relationships with Outside Sales, Operations, Purchasing, Accounting, Integrated Supply and other corporate departments.
Maintains employee morale while servicing customer at economical cost; supports branch sales plan for growth and margin improvement.
Monitor and review employee performance to operational metrics, order processing and service level reporting; conduct performance appraisals and promote career development.
Ensure that progressive coaching and counseling concepts are conducted according to established policies and procedures.
Handling customer interactions, questions and concerns via phone, e-mail and mail, on occasion, to ensure customer retention and satisfaction.
Support timekeeping and scheduling for local and regional branch employees
Analyzes reports to identify potential operational deficiencies and take corrective actions.
Maintain branch facility, safety standards, warehouse, and office equipment.