Regional Customer Solutions Rep (Office Location TBD)

Pioneer Telephone Cooperative, Inc. • Watonga, OK

5d • Hybrid

About The Position

Join our team in West Central Oklahoma by providing customer support across multiple office locations such as, Watonga, Okeene, Thomas, & Weatherford areas. We're looking for a customer-obsessed professional with a technical aptitude and a consultative sales approach to guide residential and business customers from the first conversation to ongoing success.

Requirements

• High school diploma or equivalent.
• Three months of related experience and/or training with a focus in technology preferred.
• Must maintain a good driving record and a valid driver license.

Nice To Haves

• Technical aptitude and ability to learn quickly.
• Consultative sales approach with a focus on delivering real value.
• Excellent communication and problem-solving skills.
• Passion for measurable results and continuous learning.

Responsibilities

• Own the customer experience end-to-end-from account and billing questions to recommending right-fit solutions.
• Assist customers with basic technical concerns and troubleshoot confidently.
• Listen deeply, follow through proactively, and close with integrity.
• Collaborate with cross-functional teams to ensure every interaction is positive and memorable.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED