TN Regional Credit Manager

Inline Electric Supply Company•Nashville, TN

About The Position

The Tennessee Regional Credit Manager oversees credit and collections operations across assigned locations. The role manages credit risk, timely collections, and consistent application of company credit policies. It leads and develops the credit and collections team and partners with branch leadership, sales, and accounting to protect company assets and support profitable growth. Success requires strong leadership, sound judgment, and the ability to balance customer relationships with financial discipline. The position is with Inline Electric Supply Company, an employee-owned electrical distributor serving contractors and businesses across the Southeast. The company describes its culture as driven, trustworthy, loyal, curious, and positive, and emphasizes employee ownership and professional growth.

Requirements

Strong leadership and people-management skills.
Excellent verbal and written communication abilities.
Strong organizational, analytical, and problem-solving skills.
Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
Ability to manage multiple priorities and deadlines.
Ability to work independently while collaborating with cross-functional teams.
Sound judgment in balancing credit risk with customer relationships.
Two to five years of prior collections or credit management experience required.
Valid driver’s license with an approved motor vehicle record.
Must successfully pass pre-employment drug screening and background check.
Must comply with company drug-free workplace requirements.
Ability to sit, stand, or walk for extended periods throughout the workday.
Ability to lift, push, pull, or carry materials weighing up to 30 pounds.
Ability to listen, speak clearly, and communicate effectively in person, by phone, and electronically.
Ability to work in office and branch environments.

Nice To Haves

Bachelor’s degree in Finance, Accounting, Business Management, or a related field preferred.
Prior experience supervising or leading collections staff preferred.

Responsibilities

Lead, manage, and develop credit and collections staff to ensure consistent execution of credit policies and procedures.
Ensure company credit goals, collection targets, and risk management objectives are met across assigned branches.
Oversee billing and collections activities, including invoice accuracy, payment tracking, and follow-up on outstanding balances.
Monitor customer accounts for delinquent balances, high-risk exposure, and large past-due accounts.
Develop and execute collection strategies for delinquent or high-risk accounts while maintaining professional customer relationships.
Ensure customer payments are received according to approved credit terms and agreements.
Partner with branch managers, sales teams, and accounting to resolve account issues and mitigate credit risk.
Train, coach, and support employees involved in billing and collections functions.
Assign work, set priorities, and provide guidance to ensure timely and accurate completion of credit-related tasks.
Prepare and review credit and collections reports for leadership as needed.
Ensure compliance with company policies, internal controls, and applicable regulations.
Perform other job-related duties as assigned by branch leadership or executive management.