About The Position

The Regional Credit Analyst II (Strategic) is responsible for the collection activity and monitoring of credit risk for an assigned portfolio of strategic customers. The Analyst works closely with the Strategic Account Sales Team and local sales branches regarding delinquent customers and establishing appropriate credit limits to maximize revenue. Headquartered in Fort Worth, TX, TTI, Inc. is a global distributor of electronic components. This role involves analyzing risk for new and existing customers, managing accounts receivable effectively, and developing strong relationships with internal and external customers. The position also includes completing new account set-ups, conducting credit reviews, and providing troubleshooting assistance to the sales teams. The Analyst will utilize multiple communication channels to follow up on overdue payments and maintain accurate records in the SAILFIN SRM system.

Requirements

  • High School diploma or GED required.
  • Minimum of 3 years of experience in commercial credit and collections with specialization in strategic/global accounts; or an equivalent combination of education and experience.
  • Knowledge of various accounting/receivable systems.
  • Credit risk analysis and collections skills.
  • Analytical/critical thinking skills.
  • Active listening and negotiating skills.
  • Ability to work independently and within a team environment.
  • Excellent written and oral communication skills.
  • Attention to detail and the ability to complete work in an accurate and timely manner.
  • Continuous improvement mindset.
  • Technical competency to utilize company computer system and financial related software packages.
  • Knowledge of Microsoft Office applications at an intermediate level.
  • Intermediate Excel functions; pivot tables, v-lookups, x-lookups, and data visualization.
  • Ability to navigate client/vendor portals for account updates, transaction status, report generation, and payment information.
  • Must be a U.S. Person as defined by ITAR (U.S. Citizen, U.S. Permanent Resident, Political Asylee, or Refugee).
  • Authorized to work in the United States.

Nice To Haves

  • Bachelor’s Degree preferred.
  • NACM CBA or CBF Certifications are a plus.

Responsibilities

  • Analyzes the risk for both new and existing customers to establish or increase/decrease credit limits.
  • Fully accountable for the collection activities of a portfolio of contracted customers.
  • Works closely with the Strategic Account Sales Team and local sales branches to ensure maximization of revenue while managing accounts receivable effectively.
  • Develops and maintains strong working relationships and rapport with both internal and external customers.
  • Completes new account set-ups, including any special requirements as outlined in the contract.
  • Conducts credit reviews for Strategic Accounts per policy (new accounts, annual reviews, and when an account has reached their credit limit or if Strategic Accounts Management requests a review for terms or limits modifications).
  • Provides troubleshooting assistance and operational re-alignment remedies to the Strategic Account Sales Team and local sales branches by analyzing customer account information and routing guides to drive optimum account performance.
  • Effectively communicates and escalates issues to the Credit Supervisor or other appropriate levels of management.
  • Utilizes multiple communication channels (phone, email, portals, internal SRM system) to follow up on overdue payments and transactions status, ensuring their timely resolution.
  • Maintains accurate and up-to-date records of all customer communications, improvements and collections activities in the SAILFIN SRM (sales receivables management system).

Benefits

  • Medical/ Dental/ Vision
  • 401(k)/Roth plan with matching
  • Healthcare Savings Accounts
  • Educational Assistance (Tuition Reimbursement)
  • Ongoing training throughout your employment with opportunities to participate in professional and personal development programs
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