Regional Coordinator - PNC Wealth Management

PNC•Denver, CO

21h•Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Regional Coordinator within PNC Wealth Management, you will be based in Denver, CO. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. The Regional Coordinator supports the day-to-day administrative soundness of a particular region(s) by providing administrative support. This role supports regional/market leadership by preparing and distributing reports to support their particular line of business. The coordinator acts as a communication point of contact and gathers appropriate business specific feedback. They may serve as proxy for expense reports and expense requests, oversee calendar management, submit work requests, process invoices, and ensure vacation, time and attendance are entered into the appropriate database. The role may also respond and route customer concerns for resolution to appropriate ecosystem partners, assist branches with staffing issues and distribution lists, assist with new hire paperwork and onboarding, enroll and track branch employees in training classes, and create job requisitions for new employees. PNC Employees are expected to be Customer Focused, knowledgeable of values and practices that align customer needs and satisfaction as primary considerations, and adept at Managing Risk, assessing and effectively managing all risks associated with business objectives to ensure adherence to PNC's Enterprise Risk Management Framework.

Requirements

Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
3+ years experience.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Accuracy and Attention to Detail
Calendaring
Desktop Tools
Effective Communications
General Computer Competencies
Managing Multiple Priorities
Office Administration

Nice To Haves

Competitor Analysis
Data Analytics
Operational Performance
Process Control
Regulatory Compliance
Workforce Optimization

Responsibilities

Supports day-to-day administrative soundness of a particular region(s) by providing administrative support.
Supports regional/market leadership by preparing and distributing reports to support their particular line of business.
Acts as a communication point of contact and gathers appropriate business specific feedback.
May serve as proxy for expense reports and expense requests.
Oversees calendar management.
Submits work requests.
Processes invoices.
Ensures vacation, time and attendance are entered into the appropriate database.
May respond and route customer concerns for resolution to appropriate ecosystem partners.
Assists branches with staffing issues and distribution list.
Assists with new hire paperwork and onboarding.
Enrolls and tracks branch employees in training classes.
Creates job requisitions for new employees.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level and years of service