Regional Coordinator-PNC Wealth Management

PNC Bank•Pittsburgh, PA
•Onsite

About The Position

As a Recruiting Coordinator within PNC's Wealth Management organization, the Regional Coordinator provides administrative support to maintain day-to-day operational soundness for one or more regions. The role supports regional and market leadership by preparing and distributing reports, serves as a communication contact and gathers business-specific feedback, and may act as a proxy for expense reports and requests. The position is based in Pittsburgh, Pennsylvania, or Charlotte, North Carolina. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. PNC will not sponsor employment visas or participate in STEM OPT for this position. The coordinator manages calendars, submits work requests, processes invoices, and ensures vacation, time, and attendance are recorded in the appropriate database. The position may route customer concerns to the appropriate partners, assist branches with staffing issues and distribution lists, support new-hire paperwork and onboarding, track branch employees' training enrollment, and create job requisitions. Successful candidates are expected to demonstrate customer focus and effective risk management. The role typically requires an associate degree or equivalent, along with related experience or product knowledge. Three or more years of experience are typically required; a comparable combination of education, job-specific certifications, and experience, including military service, may be considered in place of a degree. No certifications or licenses are required.

Requirements

  • Typically requires an associate degree or equivalent, plus related experience or product knowledge.
  • Typically requires 3 or more years of experience.
  • In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience, including military service, may be considered.
  • Demonstrate customer focus by prioritizing customer needs and satisfaction in business decisions and developing customized customer solutions.
  • Assess and effectively manage risks associated with business objectives and activities in accordance with PNC's Enterprise Risk Management Framework.
  • No required certifications.
  • No required licenses.

Nice To Haves

  • Competitor analysis skills.
  • Data analytics skills.
  • Knowledge of operational performance.
  • Knowledge of process control.
  • Knowledge of regulatory compliance.
  • Knowledge of workforce optimization.
  • Accuracy and attention to detail.
  • Calendaring skills.
  • Desktop tools competency.
  • Effective communication skills.
  • General computer competencies.
  • Ability to manage multiple priorities.
  • Office administration skills.

Responsibilities

  • Provide administrative support to maintain day-to-day soundness of one or more regions.
  • Prepare and distribute reports for regional and market leadership.
  • Serve as a communication point of contact and gather business-specific feedback.
  • May act as a proxy for expense reports and expense requests.
  • Manage calendars, submit work requests, and process invoices.
  • Ensure vacation, time, and attendance are entered into the appropriate database.
  • May respond to and route customer concerns to appropriate partners for resolution.
  • Assist branches with staffing issues and distribution lists.
  • Assist with new-hire paperwork and onboarding.
  • Enroll branch employees in training classes and track their participation.
  • Create job requisitions for new employees.

Benefits

  • Medical and prescription drug coverage, including a Health Savings Account feature, for eligible full-time employees.
  • Dental and vision options.
  • Employee and spouse/child life insurance.
  • Short- and long-term disability protection.
  • 401(k) with PNC match.
  • Pension and stock purchase plans.
  • Dependent care reimbursement account.
  • Back-up child and elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including select fully paid programs.
  • Wellness program with financial incentives.
  • Maternity and/or parental leave, depending on eligibility.
  • Up to 11 paid holidays each year, depending on eligibility.
  • 9 occasional absence days each year, unless otherwise required by law, depending on eligibility.
  • 15 to 25 vacation days each year depending on career level and years of service, depending on eligibility.
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