Regional Coordinator of Interpreter Services
About The Position
The Massachusetts Trial Court Language Access and Court Records Department is responsible for overseeing court programs and services related to spoken language access to interpreters and translators for the limited English proficient (LEP), low literacy court users, and American Sign Language (ASL) or Communication Access Real-Time Translation (CART) for the Deaf and Hard of Hearing (DHH) individuals with court matters. The office also provides access to administrative records and transcripts of digitally recorded court proceedings. This position coordinates, administrates, supervises, and provides oversight of interpreter services in designated county regions and court locations, according to Chapter 221C and the Office of Language Access Standards and Procedures of 2021. The role is responsible for ensuring court events are covered and for supervising interpreters within a specific region. The position also serves as an interpreter, performing interpretation and translation services, and acts as the OLA contact with Language Access Liaisons.
Requirements
- Bachelor's Degree from an accredited college or university.
- Five (5) years of related work experience.
- Interpreter Certification.
- Must have a valid Massachusetts Driver's License or possess or have access to other reliable methods of transportation.
- Equivalent combinations of education and experience will be considered for meeting minimum qualifications.
- Knowledge of modern office equipment and technology including computers and applicable software.
- Knowledge of Departmental and court policies and procedures.
- Knowledge of consecutive and simultaneous modes of interpretation, sight translation and translation.
- Knowledge of principles and practices of employee supervision.
- Knowledge of multilingual languages.
- Knowledge of court terminology and decorum.
- Skill in organization and time management.
- Skill in attention to detail.
- Skill in leadership.
- Skill in interpretation and translation services.
- Ability to establish effective working relationships with others.
- Ability to prepare clear and accurate reports.
- Ability to maintain appropriate records.
- Ability to maintain confidentiality of information.
- Ability to communicate effectively, both orally and in writing.
- Ability to work independently and follow oral and written instructions.
- Ability to listen with precision and render an accurate interpretation.
- Ability to retrieve case information from different sources.
Responsibilities
- Supervises and provides oversight of interpreter services in designated county regions and court locations.
- Assigns daily regional interpreters, including reviewing interpretation and translation assignments in real time.
- Provides consecutive interpretation, simultaneous interpretation, sight translation, and translation in person or in remote proceedings for all court users.
- Facilitates communications between the Office of Language Access (OLA), court personnel, and interpreters.
- Consults with their supervisor to resolve issues.
- Travels statewide as required for service to court departmental divisions, and to effectively supervise and provide oversight to interpreters.
- Working with the Training Manager, provides training and guidance to new and existing Court Interpreters.
- Responsible for implementation of the OLA Standards and Procedures and Trial Court’s Language Access Plan.
- Acts as a liaison to court departments and other agencies.
- Performs other duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
