Regional Communications Support Specialist

State of Indiana•Indianapolis, IN

7d•$53,222•Onsite

About The Position

The regional communications support specialist works within the Indiana Department of Health Office of Public Affairs to develop press releases, social media postings, and other messaging designed to promote awareness of public health issues and support local health departments in their efforts to educate residents about ways to protect and improve their health. The position provides technical assistance to Indiana local health departments with communications efforts on various channels, including websites, social media and general marketing. The regional communications support specialist also serves IDOH staff and the local health services commission with the Health First Indiana (HFI) initiative. Other communication projects for the agency are also included. The goals and objectives for this position are to provide exceptional customer service focused on streamlining support from the state level to the local level and improving the visibility of local health departments in Indiana communities.

Requirements

Effective presentation skills.
Effective verbal and written communication skills, including writing for print, online, and social media.
Strong understanding of communication strategies, messaging, and audience segmentation.
Specialized knowledge of journalistic principles and procedures to be followed in the preparation of news releases and other written products.
Specialized knowledge of methods and techniques of disseminating information to the public and laws governing the release of information, i.e., releases that must be signed to use a photograph of a person.
Working knowledge of photography and audio-visual equipment.
Basic knowledge of federal and state laws and regulations relating to the agency.
Ability to use desktop publishing and graphic design software, as well as social media platforms and website content management software.
Ability to show good judgment in dealing with the public, other agencies, and news media in a public relations and public informational role.
Individuals should have the ability to perform essential functions with or without reasonable accommodation.

Nice To Haves

A degree is not required. However, at least 5+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Responsibilities

Provide ideas and news leads to media in the form of print, video/audio news releases, and/or personal contact.
Under supervision, will answer public inquiries via phone, email, and mail.
Maintain content on the agency's social media outlets.
Work with commodity groups and related agencies/industry partners on joint programs and promotional/ educational opportunities to increase target audience message awareness for specific agency initiatives.
Assist with the development, production, and editing of videos upon request.
Research and draft press releases, technical advisories, agency newsletters, feature articles, PowerPoint presentations, and collateral materials/brochures addressing specific topics, programs, and agency initiatives.
Build and maintain a library of photos, graphics, and slides for use in agency publications, slide shows, displays, training, etc.
Assist divisions with public communication, including editing and proofreading presentation materials, reports, letters, articles, and social media and website content to ensure consistent, high-quality messages.
Support all publications, employee engagement events, public events, and general work of communications division.
Develop internal agency communications to maintain staff awareness of initiatives and other pertinent information.
Evaluate current communication strategies and materials to identify strengths and areas for improvement.
Develop tailored communication strategies that align with client objectives and agencies best practices.
Collaborate with clients to create compelling messaging, content, and narratives.
Provide guidance on the use of various communication channels, including digital media, social platforms, and traditional media.
Assist clients in preparing and delivering presentations, speeches, and press releases.
Monitor and analyze communication outcomes and provide recommendations for optimization.

Benefits

Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
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