Director, Regional Communications

Fiserv•New York, NY

8d•$114,000 - $192,000•Onsite

About The Position

As a Director, Regional Communications you will develop and execute communication strategies that strengthen visibility for regional priorities, business milestones, and recognition programs. You will partner with regional leaders, marketing, Human Resources, and cross-functional teams to create clear, audience-focused communications and manage awards submissions that highlight business impact, innovation, and leadership across Fiserv.

Requirements

8+ years of experience in communications, public relations, corporate communications, employee communications, marketing communications, or a related field
8+ years of experience writing, editing, and publishing content for multiple audiences across internal and external communication channels
8+ years of experience developing communication plans, messaging frameworks, and content strategies for business initiatives in complex organizations
Experience managing award submissions, recognition programs, nominations, or similar high-visibility content processes
Experience partnering with senior leaders and cross-functional stakeholders to gather inputs, align messaging, and deliver communication outcomes
Bachelor's degree
Must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

Experience supporting regional or international communications programs
Experience in financial services, payments, fintech, or a regulated industry
Experience with intranet platforms, content management systems, project tracking tools, or analytics dashboards
Experience supporting executive communications, thought leadership, or event-related communications

Responsibilities

Lead the planning and execution of regional communications that support business priorities, leadership visibility, associate engagement, and market presence
Partner with regional leaders and cross-functional stakeholders to develop communication plans, messaging frameworks, and content aligned to key initiatives and milestones
Write, edit, and publish content across channels including email, intranet, newsletters, presentations, announcements, and external-facing materials as needed
Manage the end-to-end awards process, including identifying opportunities, gathering inputs, developing submission content, coordinating reviews, and tracking outcomes
Build and maintain an awards calendar and submission pipeline that aligns recognition opportunities to business achievements, innovation, and leadership priorities
Develop concise, credible, and audience-focused messaging that translates complex information into clear communications for internal and external audiences
Track communication and awards performance using measurable outcomes, stakeholder feedback, and reporting to improve future planning and execution
Ensure communications and awards materials are accurate, timely, and aligned to the Fiserv brand voice and review standards

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards
Eight Employee Resource Groups to foster a collaborative culture and expand your network
Unparalleled professional growth with training, development, and internal mobility opportunities
Medical, dental, vision, life, and disability insurance options available from day one
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan
Tuition assistance and reimbursement program
Paid parental and military leave