Regional Coach Southland Valley Central Coast

Wells Fargo•Los Angeles, CA

2d•Hybrid

About The Position

Wells Fargo is seeking a Regional Coach for our National Branch Growth & Enablement as part of the Consumer Banking and Lending division. This role will be responsible for improving branch network performance (productivity, efficiency, customer experience) primarily through the delivery of scalable workshops, along with targeted coaching for new District Managers, all focused on management routines, behavior skill development, affluent and small business activities, and partner referrals. Learn more about the career areas and lines of business at wellsfargojobs.com.

Requirements

5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

Strong working knowledge and understanding of how the bank branches operate
Understanding of the Behavior Framework and its role in improving branch performance
Expert knowledge of the Behavior Framework, Management Cycle, and affluent activities, and how each drives improved customer experience and business growth
Strong understanding of Branch P&L and scorecard metrics, can spot areas for improvement, and is skilled in using data to prioritize high‑impact opportunities
Proven ability to coach and influence across multiple levels - driving behavior change, supporting large‑scale training initiatives, and guiding effective prioritization and skill execution without direct authority
Ability to explain the “why,” demonstrate and coach behaviors, practice with employees, and guide effective execution to support development and success
Proven written, verbal, and presentation skills, including dynamic and engaging workshop facilitation to build employee knowledge and skills
Strong organizational and prioritization skills, with the ability to meet deadlines and perform under pressure
Effectively manages multiple tasks and engages stakeholders while staying agile to changing priorities

Responsibilities

Coordinate logistics and facilitate pre-developed workshop content in person (and at times virtually), to support skill, knowledge, and execution of the Behavior Framework, Management Cycle, affluent and small business activities, partner products, and other priority topics (e.g., transformation of operating model in branches). Topics will be determined according to local business opportunity and/or national focus as directed by National Branch Network leadership.
Conduct branch visits to coach the Behavior Framework, Management Cycle, and affluent activities with select District Managers (i.e. new District Managers identified by Regional Executives) to support their understanding and execution of the Behavior Framework, Management Cycle, affluent and small business priorities, and other focus areas.
Identify opportunities and align with Regional Executives and District Managers, leveraging workshop/branch observations and feedback to implement simple actions to boost success.
Serve as the lead resource on effectively executing and leveraging the Behavior Framework, Management Cycle, affluent and basic small business activities, and partner referrals.
Support District Managers in facilitation of District Manager-led Branch Manager meetings.
Serve as a key consultant for Regional Executives and District Managers during performance evaluations of Branch Managers and other bankers.
Support customer and employee-facing pilots and rollouts, as needed, including collecting feedback and evaluating effectiveness.