Regional Clinical Support Specialist Social Worker

AccentCare, Inc. • Dallas, TX

21d • Remote

About The Position

As a medical professional, you know that what you do impacts you as much as your patients and their families, and at AccentCare, we are united in our relentless drive to reimagine care because we want to provide the service we would seek for our own families. We think it’s really special to be a part of our patient’s health journey and create incredible memories while providing world-class patient care. This role supports compliance, quality, and culture needs by honoring AccentCare’s mission. The RCSS-SWer travels to designated sites as assigned social work clinical support and/or interim director of patient experience for the provision of social work services, clinical operations support of counseling professionals (social work, spiritual care, music therapy, child life), implementation and reinforcement of policies and procedures, and leadership coaching. This role provides direction to staff to ensure coordinated implementation of plans of care and the utilization of necessary services for comprehensive care of the patients that reflects the philosophy and objectives of both Palliative Care and Hospice. The role contributes to the AccentCare mission by coordinating and supporting the delivery of developmentally-appropriate psychosocial, spiritual, and psychoeducational care elements. This role is a member of the regional team(s) and acts as a subject matter expert for managing patient/client-facing care, including meeting support with patient experience disciplines designed to evaluate and achieve individualized site goals, and improve access to care and staffing pipelines as necessitated. Supervisory duties may include interns, social work fellows, and/or supervision for social workers towards clinical licensure. In conjunction with agency practices, follows the standards of conduct and code of ethics set forth by the National Association of Social Workers (NASW).

Requirements

• Master’s degree that meets state-specific requirements
• Current highest social worker licensure available within state of residency
• At least one year of experience as a clinical social worker post graduate
• Ability to travel 95% of the time

Responsibilities

• Serves as a leader to impact culture and balance the interdisciplinary team voice via coaching of site leaders.
• Completes B2Bs (Back to Bedsides/Skills Checks/Competencies) to help the interdisciplinary team collaborate (i.e. RN and MSW joint visits).
• Trains and supports new social workers (and other counseling disciplines) to improve retention and support staffing pipeline initiatives.
• Ensures all initial and subsequent assessments are conducted by qualified team members within required time, including documentation completion, submission and synchronization.
• Ensures 24-hour availability of nursing and psychosocial services to patients and chosen families and coordinates on-call assignments, as necessary.
• Oversees the support of development, implementation and review of interdisciplinary plan of care for each patient, executed at IDG sessions.
• Collaborates with site leadership members to monitor, manage and mentor all staff in patient care activities, productivity and documentation, as related to applicable policies and protocols.
• Participates in recruiting efforts via the selection and evaluation of all direct patient/client-facing care team members.
• Provides social work services, clinical operations support of counseling professionals, implementation and reinforcement of policies and procedures, and leadership coaching.
• Provides direction to staff to ensure coordinated implementation of plans of care and utilization of necessary services.
• Coordinates and supports the delivery of developmentally-appropriate psychosocial, spiritual, and psychoeducational care elements.
• Acts as a subject matter expert for managing patient/client-facing care, including meeting support with patient experience disciplines designed to evaluate and achieve individualized site goals, and improve access to care and staffing pipelines.
• Supervises interns, social work fellows, and/or social workers towards clinical licensure.

Benefits

• Medical, dental, and vision coverage
• Paid time off and paid holidays
• Professional development
• Company-matching 401(k)
• Flexible spending and health savings accounts
• Company store credit for your first AccentCare-branded scrubs for patient-facing employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level