About The Position

The Regional Clinical Sales Specialist supports the Des Moines, Iowa territory and advances sales of orthopedic surgical products by providing clinical and logistical expertise in hospitals and operating rooms. Responsibilities include independently covering surgical cases, managing billing and purchase orders, supporting logistics, and managing product assets. The role works under close management supervision and in close partnership with Sales Consultants, and may support territories throughout the assigned area. Travel within the U.S., including frequent overnight and weekend travel, or relocation to the assigned geographic region may be required. The position supports DePuy Synthes Trauma, whose portfolio addresses simple to complex trauma injuries using traditional and minimally invasive techniques. The specialist provides direct customer support as the sole Company representative when needed, ensures equipment is available and functioning, and shares customer, procedural, and marketplace insights to help improve service and support sales growth.

Requirements

  • Bachelor’s degree; or an associate degree or medical certification (such as CST or PT) plus at least 2 years of professional experience; or at least 4 years of professional experience; or recently transitioned from Active Military Duty.
  • Ability to travel within the U.S. as necessary, including frequent overnight and/or weekend travel.
  • Residence in or ability to relocate to a geographic region assigned by the Company.
  • Ability to work in a lab or operating room environment.
  • Valid driver's license issued in the United States.
  • Strong interpersonal communication, influencing, critical thinking, and problem-solving skills.
  • Experience in data analysis and excellent problem-solving skills.
  • Results orientation and prioritization skills.
  • Ability to work independently and autonomously.
  • Ability to work in a complex organization and team structure.
  • High level of accuracy and attention to detail.
  • Demonstrated ability to understand, interpret, communicate, and work in complex environments.
  • Functional knowledge of human anatomy and physiology and basic knowledge of surgery.

Nice To Haves

  • Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions.

Responsibilities

  • Independently guide and assist surgeons in the operating room by providing clinical and technical support for orthopedic surgical cases.
  • Advance DePuy Synthes sales by attending surgeries as the sole Company representative when needed and ensuring proper equipment is available and functioning.
  • Troubleshoot and use independent judgment to respond to physician needs and customer requests.
  • Handle hospital billing and build and close purchase orders.
  • Share customer, procedural, and marketplace insights with sales, clinical, marketing, and strategic account teams.
  • Prepare sales reports and other documents as needed.
  • Provide consultation to Operating Room and Sterile Processing Department teams.
  • Maintain, track, and effectively deploy equipment and assets throughout the assigned area to ensure product availability.
  • Maintain promotional materials in a presentable manner and ensure DePuy Synthes services and offerings meet quality standards.
  • Move instruments, implants, and equipment between sales representatives and hospitals to provide logistical support.
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