Regional Clinical Launch & Facilities Lead - Contract/1099

Blackbird Health•Frederick, MD

1d•Hybrid

About The Position

We’re looking for a highly organized, execution-oriented operator to serve as the on-the-ground owner of our clinic environments across defined regions. This role combines ongoing facilities management with hands-on support for new clinic launches. You’ll be the person ensuring our physical spaces consistently meet a high bar—for both patient experience and team functionality—while also playing a critical role in opening new clinics smoothly and on time.

Requirements

Highly organized with exceptional follow-through—things don’t get dropped on your watch
Strong executor who is comfortable owning details and driving work to completion
Clear, proactive communicator who can coordinate across multiple stakeholders
Resourceful and solutions-oriented—able to troubleshoot and unblock quickly
Comfortable working independently in a distributed environment
Willing and able to travel regularly within your region

Nice To Haves

Experience in facilities, office management, retail operations, healthcare ops, or similar
Experience supporting new site openings or physical build-outs

Responsibilities

Serve as the primary point of contact for all facility-related needs across your territory
Manage and triage incoming tickets (repairs, maintenance, space issues), ensuring timely resolution
Coordinate with vendors (cleaning, maintenance, landlords, etc.) and hold them accountable to quality and timelines
Conduct regular in-person visits to clinics to proactively identify and address issues
Ensure clinics are safe, functional, and aligned with company standards for patient and team experience
Track recurring issues and identify opportunities for systemic improvements
Act as the local execution lead for new clinic openings in your region
Coordinate vendors, deliveries, and site readiness (furniture, equipment, signage, etc.)
Ensure all physical space elements are ready ahead of opening day including regulatory readiness (emergency procedures, safety, etc)
Prepare clinic guides and train new team members on clinic space
Partner with central teams on timelines, checklists, and issue escalation
Troubleshoot last-mile issues quickly and effectively
Tour and help assess potential spaces
Work closely with operations, clinical, and central support teams
Communicate clearly and proactively on status, risks, and timelines
Maintain simple tracking systems to ensure nothing falls through the cracks
Partner with operations to ensure that clinic look and feel adheres to Blackbird guidelines over time and is refreshed as necessary