Regional Clinical Launch & Facilities Lead - Contract/1099

Blackbird Health•Frederick, MD

10h•Hybrid

About The Position

Blackbird Health is seeking two highly organized, execution-oriented operators to serve as the on-the-ground owners of clinic environments across defined regions. This role combines ongoing facilities management with hands-on support for new clinic launches. The individual will ensure physical spaces consistently meet a high bar for both patient experience and team functionality, while also playing a critical role in opening new clinics smoothly and on time. The role involves regular in-territory travel and is a contractor position, approximately 20-25 hours per week.

Requirements

Highly organized with exceptional follow-through.
Strong executor who is comfortable owning details and driving work to completion.
Clear, proactive communicator who can coordinate across multiple stakeholders.
Resourceful and solutions-oriented—able to troubleshoot and unblock quickly.
Comfortable working independently in a distributed environment.
Willing and able to travel regularly within your region.

Nice To Haves

Experience in facilities, office management, retail operations, healthcare ops, or similar.
Experience supporting new site openings or physical build-outs.

Responsibilities

Serve as the primary point of contact for all facility-related needs across your territory.
Manage and triage incoming tickets (repairs, maintenance, space issues), ensuring timely resolution.
Coordinate with vendors (cleaning, maintenance, landlords, etc.) and hold them accountable to quality and timelines.
Conduct regular in-person visits to clinics to proactively identify and address issues.
Ensure clinics are safe, functional, and aligned with company standards for patient and team experience.
Track recurring issues and identify opportunities for systemic improvements.
Act as the local execution lead for new clinic openings in your region.
Coordinate vendors, deliveries, and site readiness (furniture, equipment, signage, etc.).
Ensure all physical space elements are ready ahead of opening day including regulatory readiness (emergency procedures, safety, etc).
Prepare clinic guides and train new team members on clinic space.
Partner with central teams on timelines, checklists, and issue escalation.
Troubleshoot last-mile issues quickly and effectively.
Tour and help assess potential spaces.
Work closely with operations, clinical, and central support teams.
Communicate clearly and proactively on status, risks, and timelines.
Maintain simple tracking systems to ensure nothing falls through the cracks.
Partner with operations to ensure that clinic look and feel adheres to Blackbird guidelines over time and is refreshed as necessary.