Coverdale Regional Clinic Manager - Quebec

BioScript SolutionsMontreal, QC
Hybrid

About The Position

Trailblazing Coverdale Regional Clinic Manager (CRCM) Wanted! Are you ready to elevate healthcare leadership and drive change that truly impacts patients and their care teams? We’re looking for a bold, compassionate, and strategic leader to join our team at Coverdale Clinics as a Regional Clinic Manager (CRCM). At Coverdale Clinics, we’re revolutionizing patient care with a laser focus on compassion, innovation, and top-tier service standards. As a CRCM, you’ll lead with heart and strategy, supporting exceptional care delivery across multiple clinic locations. Ongoing education, cross-functional collaboration, and a clear path for professional growth are part of our DNA. You'll develop leaders, build teams, and create meaningful change. Our clinics operate on regular hours with no overnight shifts or holiday scheduling, helping you lead effectively while still enjoying life outside of work. This is a Full-Time role based in Quebec.

Requirements

  • Registered Nurse in good standing with the provincial regulatory body.
  • 5+ years of leadership experience, ideally across multiple sites or clinic settings.
  • This role requires regular travel across the province of Quebec, including visits to all regional clinics, to support operations, teams, and strategic initiatives (approximately 20 locations).
  • Bilingualism (English/French) is required.
  • Decisive, proactive, and deeply accountable.
  • Proven ability to lead with empathy, communicate with courage, and coach for success.
  • Strong analytical skills, with confidence using tools like Office 365 and Power BI.
  • French language proficiency is required to perform day-to-day duties.
  • Bilingualism (French and English) is required for this position to effectively communicate with internal and external stakeholders.

Nice To Haves

  • Background in infusion clinic operations or Patient Support Programs is an asset
  • Certifications/experience in oncology, neurology, or rare disease care are strong assets.
  • Previous experience leading regional operations in specialty or complex clinic environments is considered a strong asset.

Responsibilities

  • Translate enterprise strategy into clear regional priorities and execution plans, ensuring alignment across all clinic sites throughout Quebec.
  • Lead and optimize financial and operational performance across the region, with accountability for EBITDA, KPIs, and sustainable growth.
  • Provide strong financial stewardship by overseeing supply and equipment budgets, implementing controls, and ensuring disciplined resource allocation.
  • Partner with commercial teams to identify and advance business development opportunities, regional partnerships, and service expansion initiatives.
  • Apply strong understanding of the Quebec healthcare and operational landscape to lead operational readiness for new technologies, therapies, and services with minimal disruption.
  • Ensure a consistently exceptional patient experience and high clinical service standards across all clinics.
  • Lead incident reviews, audits, and structured quality improvement initiatives, translating findings into meaningful clinical and operational improvements.
  • Foster a culture of compliance, innovation, and continuous improvement, grounded in evidence, standards, and best practices.
  • Leverage patient feedback, insights, and data to guide service evolution and quality priorities.
  • Build and develop strong clinic leaders by setting and reviewing SMART goals that clearly connect individual and team performance to regional strategy.
  • Coach, mentor, and empower leaders and teams—supporting high performance while addressing challenges with clarity, empathy, and accountability.
  • Champion ongoing training, professional development, and leadership capability to support current performance and future growth.
  • Lead regional recruitment efforts and shape a consistent, high-quality onboarding experience across clinics.
  • Act as a key regional voice in strategic initiatives, bringing clinic-level insight and operational perspective to enterprise decision-making.
  • Collaborate with internal partners to align clinic operations, financial performance, and growth initiatives.
  • Ensure safety events and quality concerns are addressed with rigor, transparency, and follow-through, reinforcing trust and accountability.

Benefits

  • Ongoing education
  • Cross-functional collaboration
  • Clear path for professional growth
  • Regular clinic hours
  • No overnight shifts
  • No holiday scheduling
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