Regional Claims Prevention Manager
Saia Inc.•Indianapolis, IN
•Onsite
About The Position
Manages the claims prevention functions and activities within an assigned geographical region. Provides training and educational programs for cross-functional teams to improve the customer experience.
Requirements
- 5+ years of claims or OSD experience.
- Proficiency in Microsoft Office and transportation management tools.
- Willingness to travel as needed.
Nice To Haves
- Bachelor’s degree in risk management, business, or a related field.
Responsibilities
- Develops and implements comprehensive claims prevention strategies and procedures.
- Identifies and audits risks and vulnerabilities within the organization's claims handling operations, processes, and procedures.
- Manages and controls resources to promote successful operations and avoid backlogs.
- Investigates exceptions and claims to identify root causes and implements corrective actions.
- Analyzes data to identify trends that inform preventive measures.
- Serves as subject matter expert on claims prevention matters and provides guidance and support to business partners.
- Collaborates with cross-functional teams to implement key performance metrics.
- Audits and evaluates periodic terminal claims.
Benefits
- Competitive compensation
- Great benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
