KAM West Strategic Regional Chains

Campbell's
$117,600 - $161,700Remote

About The Position

As a Regional Chain Account Manager, you will own the end-to-end commercial performance of an assigned regional portfolio of strategic National and Regional Chain operators. You will play a critical role in delivering the Commercial team's growth mandate by defending and expanding existing customer relationships while aggressively pursuing new business opportunities. Through strategic account leadership, innovation selling, and strong cross-functional collaboration, you will drive profitable growth, strengthen customer partnerships, and shape the future of our chain business. Based on the assigned regional portfolio, applicants located in Texas and Colorado are highly preferred.

Requirements

  • Bachelor's degree.
  • 5+ years of progressive customer-facing commercial experience within the CPG industry.
  • Demonstrated experience managing customer P&L performance at a $50M+ business scale.
  • Proven track record of driving both base-business growth and new business acquisition.
  • Strong executive presence with experience engaging customer headquarters and C-suite stakeholders.
  • Proven negotiation skills with experience leading strategic commercial agreements and contract discussions.
  • Experience managing National and/or Regional Chain accounts, including understanding of RFP processes, menu cycles, distributor execution, and multi-region rollouts.
  • Experience partnering cross-functionally to deliver customer-focused innovation and commercial solutions.
  • Strong analytical, forecasting, pipeline management, and business planning capabilities.
  • Ability to operate effectively in a highly matrixed environment and influence across functions.
  • Willingness and ability to travel approximately 40–50%.

Nice To Haves

  • MBA or other relevant advanced degree.
  • Foodservice, QSR, or Chain-account experience.
  • Experience leading multi-year strategic customer agreements.
  • Strong understanding of operator menu development and innovation commercialization.
  • Experience working closely with distributor networks and broker organizations.
  • Advanced knowledge of CRM, forecasting, and commercial planning systems.
  • Experience supporting enterprise growth strategies within large, complex commercial organizations.

Responsibilities

  • Own an assigned portfolio of National and Regional Chain customers with full accountability for revenue, margin, trade investment, and overall P&L performance.
  • Execute a dual-growth mandate by protecting and growing existing business while identifying, pursuing, and converting new customer opportunities within assigned accounts and territories.
  • Develop and lead customer strategies and Joint Business Plans (JBPs) aligned to category priorities, customer segmentation strategies (Accelerate, Grow, Sustain, Maintain), and overall commercial objectives.
  • Drive innovation adoption, menu expansion, and concept sell-in opportunities by partnering with customers and collaborating closely with R&D, Culinary, and Marketing teams.
  • Build and maintain strong relationships across customer organizations, including operator headquarters, senior leadership, and C-suite stakeholders.
  • Serve as the primary commercial contact and trusted advisor for assigned chain accounts.
  • Lead negotiations for complex commercial agreements and multi-year contracts while ensuring alignment with corporate guidelines and financial objectives.
  • Own customer forecasting inputs, including innovation timing, promotional activities, menu launches, distribution assumptions, and volume projections.
  • Maintain accurate pipeline management, opportunity tracking, forecasting, and customer information within CRM and commercial planning tools.
  • Monitor and communicate market trends, competitive activity, pricing dynamics, and operator insights to influence commercial strategy and innovation priorities.
  • Prioritize selling efforts toward the highest-value opportunities, including strategic chain accounts, whitespace opportunities, and competitive conversion targets.
  • Partner with Distributor Execution leadership, Field Sales, and cross-functional stakeholders to ensure successful execution of customer strategies.
  • Proactively identify risks and opportunities and implement action plans to protect existing business and accelerate growth.
  • Coordinate with broker partners and regional business managers to maintain clear customer ownership, aligned priorities, and effective coverage across customer and distributor networks.
  • Leverage Sales Operations resources for analytics, trade governance, reporting, and operational support.

Benefits

  • Medical
  • Dental
  • Short and long-term disability
  • AD&D
  • Life insurance (for individual, families, and domestic partners)
  • Matching 401(k) plan with immediate vesting
  • Unlimited sick time
  • Paid time off
  • Holiday pay
  • Free access to the fitness center (if in WHQ)
  • Access to on-site day care
  • Company store
  • Campbell’s Cares program (matches employee donations and/or volunteer activity up to $1,500 annually)
  • Variety of Employee Resource Groups (ERGs)
  • Competitive health, dental, 401k and wellness benefits beginning on the first day of employment
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