Regional Business Development Director

Liberty Behavioral & Community Services•Los Angeles, CA

3d•$80,000 - $110,000

About The Position

Role Overview The Regional Business Development Director owns the referral pipeline for one geographic region (typically 3–7 offices). This leader manages a team of BD Liaisons on the ground, personally handles key accounts (large pediatric groups and Regional Centers), and ensures the region hits its monthly client start quota.

Requirements

3–5 years in healthcare/ABA business development, with 1+ years managing a team
bachelor's degree preferred (or equivalent experience)
Existing relationships with Regional Centers and pediatricians in the assigned region
CRM proficiency; ability to pull own reports from practice management system
Daily local travel; occasional overnight for regional meetings

Responsibilities

Regional Strategy & Quota Attainment Own the region's monthly client start quota (typically 20–50 clients/month depending on region). Deploy liaisons to highest-ROI referral sources based on data. Balance referrals across all offices in the region to match clinical capacity.
Team Management (BD Liaisons) Hire, train, and coach 2–4 BD Liaisons. Conduct weekly one-on-one pipeline reviews per liaison. Enforce daily activity standards (e.g., 8–10 physician office visits per week per liaison). Approve liaison commission and retention bonus submissions.
Key Account Management Personally manage top 5–10 referral accounts in the region (e.g., largest pediatric groups, Regional Center Service Coordinators). Conduct quarterly business reviews with high-volume referrers. Resolve referral friction (e.g., slow auth turnaround, communication gaps).
Performance Tracking Report weekly to Statewide Executive on: Referrals generated (by source) Client starts (by liaison and office) 60-day retention rate Pipeline aging (referrals pending >14 days)
Market Intelligence Track competitor activity (new ABA centers opening, poaching referrers). Identify new pediatric groups or Regional Center contacts. Relay payer issues (denials, auth delays) to RCM team.