Regional Behavioral Health Technician
About The Position
Transform Lives: Join Greenbrook Mental Wellness Centers as a Regional Patient-Centered Technician supporting our Northern VA region centers! Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts will vary and are scheduled between 7am-7pm. This role requires consistent availability during those hours, though exact shift times may vary. This is a regional floating position that provides essential coverage in our centers and travel to and between centers is required.
Requirements
- High School Diploma, an Associate's Degree, or equivalent clinical certification, combined with significant relevant work experience.
- Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred).
- Strong written and verbal communication skills are required.
- This role requires travel to all centers throughout the region.
- Reliable personal transportation capable of facilitating movement to and between sites as operational needs dictate is a mandatory requirement.
- Ability to stand for extended periods.
- Basic Life Support (BLS) certification (provided).
Nice To Haves
- Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least the equivalent of one year of healthcare work or internship experience.
- Proactive Collaborator: You take ownership, are flexible, take initiative, find solutions, and communicate confidently with physicians and patients.
- Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic and communicate effectively.
- Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads and in fast-paced environments.
Responsibilities
- Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
- Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
- Support operational efficiency: Understand and assist with insurance and billing processes as needed.
- Extensive Regional Travel: This position is a floating regional position and is required to travel to any of our centers in Northern Virginia, including on short notice to provide essential coverage. Travel to any area center as needed is a regular requirement of this role and is mandatory and reliable transportation is required.
Benefits
- 401(k) with company match
- generous paid time off
- comprehensive medical, dental, and vision coverage
- health insurance
- dental insurance
- vision insurance
- optional supplemental medical insurance
- health savings and flexible spending accounts
- company-paid life insurance and additional voluntary life insurance
- company-paid short term disability and long term disability insurance
- participation in a 401(k) savings and investment plan with company contribution
- paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time.
- Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual.
- If applicable and required under state law, the successful candidate will also be eligible for paid sick leave.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
