Regional Area Manager - Southeast

Technogym S.p.A.•Miami, FL

14d•Onsite

About The Position

Technogym is seeking a Store Manager to open and lead its newest boutique in Miami, Florida. The role represents the Technogym brand and is responsible for delivering a distinctive customer experience, developing the store team, and driving sales and profitability. The Store Manager will attract new customers, build client relationships, organize events and training, maintain an inviting and safe store environment, and uphold visual merchandising and grooming standards. The position also works with other departments and consumer sales channels to support excellent customer service and cooperation.

Requirements

At least 8 years of experience as a Store Manager in luxury retail, preferably in design or luxury products.
Managerial experience with an emphasis on business development.
Retail management experience, exceptional customer-service skills, commercial focus, and a consultative sales approach.
Ability to cultivate key relationships and leverage networks, with knowledge of local marketing and media.
Strategic thinking and a demonstrable entrepreneurial, hands-on approach.
Strong initiative.
Ability to acquire expertise in store operations applications such as Salesforce and SAP.
Excellent team leadership.
Ability to create and cultivate a network.
Ability to work retail hours, including some weekends and holidays.

Nice To Haves

Passion for working out, wellness, design, luxury goods, fashion, Made in Italy, and art.
Experience in the design field or working with luxury products.

Responsibilities

Direct the flagship store, store, or corner to achieve sales objectives while ensuring a superior customer experience.
Attract new customers and promote and organize events to generate business opportunities.
Participate in design events and trade shows and involve sales teams in them.
Build relationships with clients in and outside the store and implement customer database activities.
Deliver a memorable shopping experience through customer focus, storytelling, service, and effective selling.
Provide team training on collections, selling techniques, and brand and inspiration stories.
Liaise with other departments to ensure excellent customer service.
Maintain the store, provide a safe environment, ensure store operations function well, and follow visual merchandising and grooming standards.
Maintain extensive knowledge of brand activities, locations, events, and marketing activities.
Promote cooperation across Retail, Teleselling, and Field Sales channels.
Lead by example and develop the store team.