Regional Application Analyst

General Services Corp.•Brandon, FL

16h•Remote

About The Position

General Services Corporation (GSC) is seeking a Regional Application Analyst to serve as a regional resource, providing technical, application, and operational support and training. This role aims to enhance regional employees' knowledge of applications, procedures, and policies. The analyst will also assist in upgrading and implementing new procedural and operational processes, monitor their success, and support the enhancement of application processes, operational procedures, and policies used within the company. Additionally, the role involves assisting the IT Department's Infrastructure division with systems and network maintenance upgrades.

Requirements

Proficiency of the English language
Strong written and verbal communication skills
Strong organization skills and detail-oriented
Strong critical thinking and problem-solving skills
Ability to work independently, manage priorities, and maintain self-motivation
Intermediate experience with using Real Estate Management software such as MRI, Yardi, OneSite, etc.
Intermediate skills using Microsoft Office products and related software
Comfort with training employees on operational processes and policy in various settings
Must have a valid driver’s license within state of residency and an acceptable driving record
Ability to adapt to fast-paced environment and learn new concepts quickly
Periodic travel to other regions with the option to work remotely at another office or regional office
Must work in a remote office or designated regional office. Remote office option can be removed at the discretion of management.

Nice To Haves

Associate’s degree, Bachelor’s degree or certification in Real Estate, Computer Science, Information Systems, or Education preferred.
Management and/or training experience preferred.

Responsibilities

Perform as the first point of contact within the designated region(s) to address property management applications, policy, and procedural questions.
Assist in the implementation of new applications, procedures, and policies.
Assist the IT Infrastructure team with hardware and connectivity implementation and problems as needed.
Provide periodic in-field follow-ups of computer performance.
Assist IT department with maintaining and enhancing application programs.
Review property performance and regional success of application implementation ensuring that it is compliant with Company procedures and standards.
Collaborate with local regional management teams to promote property and regional success and continuity.
Enforce network security to prevent unauthorized access.
Train, enforce, and support Company policies and procedures for designated regions and assist other regions as needed.
Travel regionally to train internal customers on topics related to the Company’s initiatives and integrated software(s) in online, in-person, individual, and group settings.
Assist in developing and maintaining Regional Application Analyst training guides for corporate departments.
Assist in developing and maintaining Regional Application Analyst related operational procedures and policy.
Attend periodic career development meetings and trainings sessions at the Company’s corporate office location.