Regional Alarm Operations Manager

Allied Fire Protection•Pearland, TX

2d•Hybrid

About The Position

The Regional Alarm Operations Manager will oversee all fire alarm and special hazards construction and remodel operations across multiple sites within an assigned region. This role involves leading, developing, and holding accountable local operations managers, developing and executing a long-term regional strategy, and managing labor, equipment, and resources. The position requires monitoring financial metrics, owning the regional budget, and ensuring job performance, accurate billing, and contract reviews. The manager will also drive business growth, oversee project lifecycle controls, ensure closeout handoffs to the service team, and coordinate installation for Premier Accounts. Additionally, the role includes managing regional safety programs, coordinating with regional sales teams, and identifying technology and process improvements to enhance productivity and profitability.

Requirements

10 years of experience in installation and/or inspection of fire alarm systems.
5+ years of experience in Business Management, including oversight of multiple sites or locations.
3+ years of experience leading managers or supervisors across multiple locations.
2 or more years of experience in direct profit and loss responsibility and process management.
State fire alarm license required (hold or obtain).
OSHA 30 required, or obtained within 6 months of hire.
Strong knowledge of P&L management, WIP, and job cost analysis across multiple locations required.
Must possess intermediate skills in Microsoft Word and advanced skills in Excel.
Minimum education of High School Diploma or equivalent.
Valid driver's license and acceptable MVR required.
Must have knowledge of fire alarm systems.
Understand fire protection installation requirements.
Ability to properly read fire protection blueprints.
Knowledgeable with NFPA 72, NFPA 70, NFPA 101, IBC/IFC, and all other applicable codes.

Nice To Haves

5+ years of experience in fire alarm or construction sales, preferred.
Experience with fire alarm and special hazards/suppression systems, preferred.
Additional state licenses desirable.
NICET Level III or IV certification in fire alarm and/or special hazards preferred.
Manufacturer factory training preferred.
Experience or knowledge of Procore, Sage Intacct, and Power BI a plus.
Bachelor's degree preferred.

Responsibilities

Oversee all fire alarm and special hazards construction and remodel operations across multiple sites within the assigned region.
Lead, develop, and hold accountable the local operations managers at each site, with authority to hire, conduct performance reviews, take corrective action, and terminate.
Develop and execute a long-term regional strategy, including job pursuit, market and customer targeting, team skillsets, training and coaching needs, and recruiting.
Allocate labor, equipment, and resources across sites based on workload and priorities.
Monitor, consolidate, and report on revenue, gross margin, backlog, and productivity metrics for each site and for the region as a whole.
Own the annual regional budget and forecast, and hold each site accountable to plan.
Oversee job performance at every site, including WIP, percent complete, margin fade, and budget vs. actual; educate local managers on job financials and ask the tough questions when jobs drift.
Ensure accurate and timely pay applications, retainage tracking, and billing, and support AR collections.
Ensure contract and scope review is completed before job setup.
Develop, implement, and continuously improve standardized operating processes across all sites in the region.
Assist in refining company policies, workflows, SOPs, and related KPIs.
Drive the growth of the fire alarm and special hazards/suppression business throughout the region.
Oversee project lifecycle controls at all sites: turnover, submittals, permitting and AHJ approval, acceptance testing, Record of Completion, as-builts, and closeout.
Ensure a complete closeout handoff to service team management, including warranty, initial inspection, and service agreement conversion.
Oversee audits and the work instruction improvement process at all sites to ensure integrity, relevance, and consistency.
Coordinate installation for Premier Accounts across sites to ensure that customer needs are consistently met.
Keep site company licenses and individual licenses current at every site in the region.
Work with regional sales teams to develop, augment, and update the pricing program for construction sales.
Partner with the Director of Fire Alarms to prepare regional construction and resource analyses.
Identify and implement technology and process improvements across sites to increase regional productivity and profitability.
Lead the regional safety program: ensure regular job site safety audits and weekly toolbox talks at every site, deliver risk assessment training to all construction employees, provide a safe working environment, and enforce compliance with all company safety practices.
Perform other duties as assigned by the Director of Fire Alarms or executive management.