Regional Admissions Coordinator/Director – State Veterans Homes

STGi•Wilmington, NC

99d•Onsite

About The Position

STGi is seeking qualified candidates for the Regional Admissions Coordinator/Director position in connection with an active Request for Proposals (RFP). Hiring for this role is contingent upon STGi’s selection as the successful awardee. The Regional Admissions Coordinator/Director oversees and drives the admissions strategy for multiple long-term care facilities within an assigned region. This role is responsible for maximizing occupancy, ensuring efficient and compliant admissions processes, building strong referral relationships, and leading admissions teams to deliver a seamless, compassionate experience for veterans and families. Travel is required and is extensive throughout the assigned region.

Requirements

Extensive travel throughout assigned region is required.

Responsibilities

Develop and execute regional admissions strategies to achieve and maintain targeted occupancy levels.
Monitor daily census, admissions, discharges, and waitlists across assigned facilities.
Analyze trends and implement corrective actions to address census challenges.
Lead, coach, and support Admissions Directors and Coordinators across the region.
Set performance expectations and conduct regular reviews and training.
Foster a culture of accountability, collaboration, and resident-centered service.
Build and maintain strong relationships with hospitals, discharge planners, case managers, physicians, and community partners.
Represent facilities at referral meetings, community events, and healthcare networks.
Collaborate with marketing and executive teams to strengthen regional visibility.
Ensure admissions processes comply with federal, state, and payer regulations.
Oversee accurate clinical and financial pre-admission reviews.
Partner with clinical and billing teams to ensure appropriate placement and payer alignment.
Track and report key performance indicators (KPIs) such as conversion rates, length of stay, and payer mix.
Provide regular census and admissions reports to executive leadership.
Identify opportunities for process improvement and operational efficiency.