Regional Administrative Assistant

NaphCare•Phoenix, AZ

2d•Onsite

About The Position

NaphCare is hiring a Regional Administrative Assistant for its Arizona Regional Office in Downtown Phoenix. The role supports medical professionals providing care to people in a correctional setting, where security is a top priority. The Administrative Assistant helps NaphCare provide quality healthcare that protects the rights, dignity, and health of its patient population. Duties include receiving and routing visitors and inquiries; transmitting correspondence and medical records; performing clerical and administrative work; managing supplies and mail; preparing expense reports and maintaining petty cash and receipts; maintaining medical claims and handling subpoenas and medical-record requests; assisting with recruiting, credentialing, interview scheduling, and new-hire documentation; processing offsite referrals, appointments, registrations, and transport requests; and maintaining documentation for accreditation surveys.

Requirements

High school diploma or equivalent (GED).
Ability to obtain BLS CPR Certification; AHA preferred.
Proficiency with Microsoft Office products.
Ability to maintain the confidentiality of proprietary and/or confidential information.
Integrity and professionalism, and ability to adhere to a Code of Conduct and comply with facility correctional healthcare policies, procedures, and legal requirements.
Must pass the facility’s criminal background check and drug screening.
Ability to stand for long periods; lift and move patients up to 50 pounds; bend, squat, reach, push, pull, walk significant distances, and perform physically demanding tasks such as CPR while maintaining balance and endurance throughout a shift.

Nice To Haves

Two years of college is preferred.
AHA-preferred BLS CPR Certification.

Responsibilities

Receive and route visitors, inquiries, and issues to appropriate staff.
Transmit correspondence and medical records by mail, email, or fax.
Perform clerical and administrative functions, including ordering and maintaining supplies and sorting and distributing mail and interoffice correspondence.
Prepare expense reports and maintain petty cash and receipts.
Transmit and maintain medical claims, subpoenas, and medical-record requests as required.
Assist the FHA and DON with recruiting, credentialing, interview scheduling, and new-hire documentation.
Process offsite referrals, appointments, patient registrations, and transport requests as part of utilization management.
Gather and maintain documentation required for accreditation surveys.