Regional Account Manager

American Express Global Business Travel

3d • $84,700 - $157,300 • Remote

About The Position

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. As Regional Account Manager, you will play a meaningful role as we continue to grow and expand our client base within Amex GBT Egencia's Enterprise segment. The role will be responsible for handling a portfolio of corporate clients, develop strategic relationship with those clients, and growing the share of travel spend with Amex GBT Egencia. The Regional Account Manager will also need to show revenue growth, long-term profitability and client retention.

Requirements

• Experience in account management, online booking tool, Corporate Travel industry a plus.
• Exceptional knowledge within AI literacy and ability to articulate the benefits and impact to business travel
• Ability to analyze data and make strategic recommendations
• Comfortable working under pressure
• Welcomes the challenge of a fast-paced changing environment
• Demonstrated ability to understand, market and support online product
• Ability to create, manage and deliver high caliber action plans
• Strong communication skills to concisely communicate key issues and results in a manner appropriate to the audience
• Ability to recognize changes in customer behaviors and take appropriate actions
• Excellent time management, organizational and multi-tasking skills
• Ability to travel 25-30%

Responsibilities

• Collaborate with internal and external stakeholders (including, but not limited to global account managers) to develop and coordinate short and longterm business plans and other key strategies for program development and maturity.
• Aggregate, analyze and communicate client feedback to support future product development initiatives
• Build and maintain a mutually beneficial relationship by offering products and services that provides savings and improvements for the customer and additional revenue for Egencia
• Conduct regular business review that measure progress towards travel program goals, and provide recommendations on further program improvements through a formal action plan
• Provide support to sales and implementations to ensure a successful program launch
• Collaborate and complete tasks and projects in a team-based environment and find opportunities to support them

Benefits

• Flexible benefits are tailored to each country and start the day you do.
• health and welfare insurance plans
• retirement programs
• parental leave
• adoption assistance
• wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed