Regional Account Manager - Optum Specialty

UnitedHealth Group•Columbus, OH

2d•$60,000 - $130,000•Onsite

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Optum Specialty Pharmacy is one of the nation’s largest specialty pharmacies, supporting patients with complex, chronic, and rare conditions - including autoimmune and inflammatory conditions - through high-touch clinical care and coordinated access to therapy. As a Regional Account Manager (RAM) on the AGI Specialty team within the MS/Neurology group, you are the face of Optum to prescribing providers across the Seattle territory. You build trusted relationships with physician practices and their staff, uncover what stands between a patient and their prescribed therapy, and win choice prescription referral volume to our specialty pharmacy. This is a field-based sales role with full ownership of a book of business and the resources of a Fortune-5 enterprise behind you.

Requirements

3+ years of experience in specialty pharmacy, pharmaceutical, medical device, and/or business-to-business sales
Proficiency with Salesforce or a comparable CRM platform
Proficiency with Microsoft 365 (Outlook, Word, Excel, PowerPoint, and Teams)
Proven track record of meeting or exceeding sales and revenue goals
Proven, effective verbal and written communication skills
Proven in-person selling presence and ability to influence clinical and administrative stakeholders
Proven ability to travel throughout the assigned territory, with a valid driver’s license and access to reliable transportation
Currently reside in or near the Cleveland or Columbus OH or Pittsburgh PA metropolitan area or willing to self relocate within 2 weeks of start date

Nice To Haves

Completed formal sales training (e.g., Challenger or equivalent)
Experience selling biologics in the neurology or autoimmune / inflammatory therapeutic space
Specialty pharmacy or buy-and-bill / provider-administered therapy experience
Proven, documented experience gaining access to and building relationships with healthcare providers

Responsibilities

Develop and execute a territory business plan that grows specialty prescription referral volume and achieves stated revenue and growth goals
Engage providers and office staff through multi-modal communication - in person, phone, email, and fax - tailoring the approach to each account
Qualify prospects and uncover provider and practice needs to win choice prescription volume to Optum Specialty Pharmacy
Present the solutions and key benefits of Optum Specialty Pharmacy, including clinical, access, and patient-support capabilities, to physician offices
Partner with internal pharmacy, intake, clinical, and patient-access teams to ensure provider, customer, and patient expectations are met from referral through onboarding
Build and maintain relationships with pharmaceutical manufacturer field representatives and care teams within the territory
Work closely with your Regional Vice President and sales leadership to set the plan of action for top accounts and priority therapies in your territory
Use Salesforce (CRM), territory data, dashboards, and Optum Specialty sales and marketing tools to manage your pipeline, track activity, and grow your book of business
Demonstrate persistence, navigate obstacles, and create solutions that improve provider experience and accelerate patient time-to-therapy
Uphold the highest ethical standards and comply with all UnitedHealth Group, HIPAA, and applicable government policies and regulations