Regional Account Executive
Galls•Lexington, KY
•Onsite
About The Position
PHNX takes great pride in its ability to deliver turnout Gear, Clean/Repair Services, rental turnout gear and uniforms that truly conform to a �uniform� standard and in a timely fashion on behalf of its customers. PHNX� Van based go to market strategy, Customer Service, timeliness and the demand for quality is what separates PHNX from the average PPE or Uniform dealer. This role will oversee a given territory, managing Customer relationships and PHNX Regional Account Managers who team with you to support those customer relationships.
Requirements
- Must be proficient at Excel, Word, and uploading/downloading files and photographs
- Must have advanced understanding of Brightpearl Software
- An ability to cooperate and get along with others
- Strong communication and time management skills
- Strong attention to detail and organizational skills
Responsibilities
- Serve as the primary interface with the customer
- Understand Customer Requirements to include Timelines, Budgets, Specifications, Seasonal buying patterns
- Provide on-site services to include Demonstrations, Sizing, Consultative support
- Carry forth Product Knowledge, industry knowledge, and like customer best practices
- Understand and convey Industry Trends
- Build and maintain interpersonal relationships at multiple rank levels
- Accept and process orders
- Add customer information/records
- Properly and accurately enter order detail
- Develop an order monitoring process
- Ability to track critical and important orders
- Effectively convey Customer needs to PHNX Operations team
- Identify and resolve unique customer problems and requirements
- Order expediting
- Convey to Customer Vendor capabilities and Limitations
- Forecasting
- Convey Customer Requirements
- Custom order Follow-up i.e. Turnout gear, Body Armor, Hose etc.
- Facilitate Customer/Vendor meetings on tactical and strategic level
- Understand your Market dynamics
- Understand pricing dynamics of your marketplace
- Understand your competitors
- Maintain ongoing knowledge of local, state, specialty group ,and federal grants
- Maintain vehicle
- Be responsible for use of Company Credit Card
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
