Regional Account Director

Aptean • UNAVAILABLE, UNAVAILABLE

2d • Remote

About The Position

The Regional Account Director is responsible for driving revenue growth across the region by expanding existing customer relationships through strategic upsell and cross-sell initiatives. This role achieves results through a combination of direct engagement with key customers and leadership of a team of Account Managers. The Regional Account Director develops and executes regional growth strategies, ensures consistent execution of Aptean’s sales methodology, and oversees the end-to-end customer sales process to maximize customer value, retention, and satisfaction. As a senior leader, the Regional Account Director is accountable for the overall performance of the region, providing strategic direction, coaching, and development to a high-performing team of Account Managers. The role is responsible for attracting, developing, and retaining top talent while fostering a culture of accountability, collaboration, and customer success. This is a highly visible, customer-facing leadership role focused on delivering sustainable, profitable growth across the existing customer portfolio.

Requirements

• Proven experience leading high-performing sales or account management teams, including remote or geographically dispersed teams.
• Demonstrated success managing regional revenue targets and driving growth within existing customer accounts.
• Strong understanding of customer lifecycle management, account expansion strategies, and enterprise sales processes.
• Experience working with software products, services, solutions, and recurring revenue business models.
• Ability to develop and execute strategic account growth plans that drive measurable business outcomes.
• Strong financial and business acumen with experience managing forecasts, pipeline reviews, and revenue reporting.
• Excellent leadership, coaching, and talent development skills with a track record of building successful teams.
• Effective verbal and written communication skills with the ability to influence and present recommendations to senior executives.
• Exceptional negotiation, relationship management, and objection-handling skills.
• Experience working with contracts and commercial terms.
• Advanced proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
• Highly motivated, results-oriented professional with the ability to work independently while fostering collaboration across cross-functional teams.
• High degree of integrity, professionalism, and ability to maintain confidentiality.
• Strong organizational, analytical, problem-solving, and follow-through skills.
• Professional presence with outstanding interpersonal and stakeholder management capabilities.

Responsibilities

• Lead, develop, and support a regional team of Account Managers to achieve and exceed revenue targets.
• Own regional portfolio performance, providing strategic leadership and guidance to drive expansion, retention, and customer growth.
• Develop and execute regional account strategies that align with business objectives and maximize customer value.
• Provide leadership and coordination of internal resources to ensure customer needs and expectations are consistently met.
• Establish, monitor, and drive performance against regional sales targets and key performance metrics.
• Manage a regional revenue and bookings quota while conducting regular forecast reviews for the region and individual team members.
• Analyze pipeline performance and business trends to identify growth opportunities and mitigate risks.
• Maintain accurate and timely opportunity, customer, and contact data within CRM systems.
• Facilitate cross-functional collaboration, including transitions, escalations, renewals, and contract discussions, by engaging appropriate Aptean stakeholders.
• Partner with Product, Marketing, and Customer Success leaders to develop and implement go-to-market strategies for new product offerings and growth initiatives.
• Coach and mentor Account Managers to strengthen sales effectiveness, customer engagement, and professional development.
• Monitor market dynamics, competitive activity, and regional business trends to identify opportunities for increased revenue and market share.
• Drive operational excellence by utilizing reporting and analytics to measure team effectiveness and ensure regional objectives are achieved.

Benefits

• competitive pay
• robust benefit plans
• opportunity to grow your career in a fast-paced, flexible and casual environment
• outstanding opportunity for career development and growth

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed