Regional Account Director (RAD)

Fulgent TherapeuticsNeedham, MA
Onsite

About The Position

Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties. The Regional Account Director (RAD) is a robust client retention position with a primary focus on penetration and growing business within established base accounts. This role works cross-functionally as an SME in one or more specialty areas (Derm, GI, and/or GU). The RAD is responsible for all aspects of the sales process including gaining access to physician group executives, developing/executing account strategies, driving sales presentations, and closing growth opportunities within an assigned region. This role also assists with onboarding and training of newly hired sales team members.

Requirements

  • Approximately 75% travel and the ability to work flexible hours when required.
  • Bachelor’s Degree from an accredited University is required.
  • Minimum five plus (5+) years’ combined experience in health care account management, sales, and training required.
  • Experienced sales professional with the ability to develop and manage a myriad of relationships within key accounts and holds a broad understanding of the healthcare industry.
  • Valid driver’s license and ability to do overnight and air travel required.
  • Possess a high degree of understanding of the client relationship with Physicians, their needs, and how we can provide service and technology solutions for their pathology needs.
  • Demonstrated decision-making ability towards solving problems, while working under pressure and effectively communicating these solutions to coworkers and customers.
  • Self-starter with a strong sense of ownership and the ability to work autonomously.
  • High energy, enthusiastic, and motivational style.
  • Tactical and strategic thinker.
  • Able to embrace and lead change management.
  • Meet all quotas assigned by management.
  • Proficient in Microsoft Office Suite, specifically Word, Excel, PowerPoint, and Outlook, as well as SharePoint and learning management systems.

Responsibilities

  • Establish, build, and maintain relationships within assigned base accounts while monitoring account health and targeting strategic opportunities for penetration.
  • Execute client retention and penetration strategies, ensuring clients utilize IDX resources to the fullest potential.
  • Utilize daily quota achievement tool to identify overall territory performance vs. target, as defined by leadership.
  • Drive incremental business by implementing a gap analysis approach, identifying non-IDX targeted physicians.
  • Maintain and provide documented feedback, retention strategies, and opportunity pipeline within D365 (CRM).
  • Participate in webinars, conferences, and other corporate events as applicable.
  • Develops, oversees, and designs sales training programs; liaises with sales leaders to build robust training solutions.
  • Demonstrates "Core" level knowledge of anatomical pathology, technology solutions, and competitive strategies through the use of company resources including on-the-job training, in-house literature, marketing material, and sales brochures.
  • Meet all quotas assigned by management.

Benefits

  • Health, dental, vision, disability, life and AD&D insurance
  • FSA and HSA plans
  • Employee Assistance Program
  • 401K plan
  • Vacation time
  • Annual sick leave
  • Company-paid holidays
  • Continuous education allowance
  • Employee referral bonus program
  • Childcare and commute allowance
  • Voluntary elective benefits such as pet insurance, legal plan, accident, critical illness, and hospital indemnity insurance
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