Regional 9-1-1 Police/Fire/EMS Dispatcher

Southeastern Massachusetts Regional 911 District • Foxboro, MA

1d • Onsite

About The Position

Transform your career by joining our team as a Regional 911 Communications Officer at an agency that is proud to be the official 911 provider of the New England Patriots and Revolution. This pivotal role offers the unique opportunity to significantly impact public safety by managing both emergency and non-emergency situations across a growing jurisdiction, including four towns and a county, using cutting-edge technology and communication systems. Situated within the heart of our Regional Emergency Communications Center, you will become a vital part of an operations team renowned for its dedication to excellence and innovation.

Requirements

• Entry level candidates are welcome to apply
• Adeptness in handling complex information, from geography to system operations, under emergency conditions.
• Exceptional multitasking skills, capable of managing multiple high-stakes situations concurrently.
• Flexibility to work across various shifts and in challenging conditions, embodying the essential nature of the role in ensuring public safety.
• Candidates who are considered for employment must successfully pass a comprehensive background investigation; failure to pass or refusal to participate in a background check/investigation, in whole or in part, will result in a candidate being disqualified from employment by the District.
• All trainees will be required to successfully complete a initial training program as a condition of employment.
• Candidates may be required to work an initial per-diem schedule for training.
• All candidates must acknowledge the requirement for completing the part-time training program.

Nice To Haves

• Preferred: proven experience in telecommunications or dispatch, with a commitment to developing thorough knowledge of communication systems and procedures.

Responsibilities

• Engage directly in the dynamic field of public safety, utilizing the latest in Next Generation 9-1-1 (NG-911) technology, computer-aided dispatch systems, and emerging technologies.
• Operate sophisticated radios and telecommunications equipment, ensuring swift and effective response to calls for service.
• Play a critical role in maintaining community safety by monitoring local to national emergencies, coordinating with command staff, and providing real-time updates and support.
• Be a key member of the public safety team during normal day-to-day operations as well as during our wide array of specialized missions such as Gillette Stadium game day operations.
• Embrace a culture of continuous learning, mentoring new team members, and enhancing your skills with the latest procedures and technologies.

Benefits

• Paid training and certifications.
• Opportunities to engage with cutting-edge technologies and systems critical to public safety and emergency response.
• Competitive pay ($27.07/hr – $36.57/hr), shift differentials, uniform allowance . Higher starting step may be considered for laterals and public safety experience.
• HMO 70% or PPO 50% paid by district
• Bristol County Public Employee Retirement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed