Region Relationship Banker 1, Manchester, CT
About The Position
Webster Bank, a division of Santander Bank, N.A., is seeking a Region Relationship Banker 1 to support multiple banking centers within a region. The role is an individual producer who helps the team achieve sales, service, and operational goals. It processes customer financial transactions in accordance with bank rules, regulations, and guidelines, and uses communication and active listening to understand customer needs, build trust, identify sales opportunities, generate leads, and deliver quality service. The banker also develops strong partnerships with banking-center teams and other business segments through collaboration and communication. The role requires adapting to business needs when scheduling and supporting banking centers across the region. Candidates must be legally authorized to work in the United States full-time without employer sponsorship.
Requirements
- High school diploma or GED required.
- 0–2 years of customer service and needs-based banking sales experience preferred.
- Self-starter with high motivation.
- Working knowledge of all products and services.
- Keep current with systems used for branch transaction processing.
- Strong customer service skills and ability to support teamwork and create a positive working environment.
- Legally authorized to work in the United States on a full-time basis without requiring employer sponsorship.
Nice To Haves
- Advanced degree, such as an associate or bachelor's degree.
- Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Responsibilities
- Respond to customer needs accurately and promptly, using available resources and tools.
- Evaluate client needs through needs-based conversations and offer appropriate financial products and services to build and deepen relationships.
- Perform routine teller transactions, including deposits, withdrawals, check cashing, loan payments, and other transactions.
- Meet or exceed individual and team sales, service, and operations goals.
- Maintain compliance with federal and state regulations and bank policies and procedures; meet or exceed branch audit and operations evaluation requirements.
- Adapt to business needs by supporting and scheduling across banking centers within a region.
- Build strong relationships with supported banking-center teams and collaborative partnerships with business lines.
Benefits
- A competitive rewards package and benefits designed to support employees, their families, and their well-being.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
