Region Relationship Banker 1, Shelton, CT

Santander • Milford, CT

2d • $32,250 - $51,000

About The Position

This role functions as an individual producer supporting multiple banking centers within a region and helping the team achieve sales, service, and operational goals. The banker processes customer financial transactions in accordance with applicable rules, regulations, and bank guidelines. Through communication and active listening, the banker identifies customers’ financial needs, builds trust, optimizes sales opportunities, generates leads, and provides quality service. The role also develops partnerships with banking center teams and other business segments through collaboration and communication.

The position requires adapting to business needs and scheduling while supporting multiple banking centers in the region. The role is with Webster Bank, a division of Santander Bank, N.A.

Requirements

• High school diploma or GED required.
• 0–2 years of customer service and needs-based banking sales experience preferred.
• Self-starter and highly motivated.
• Working knowledge of all products and services.
• Keep current with systems used for branch transaction processing.
• Strong customer service skills and ability to support teamwork and create a positive working environment.
• Must be legally authorized to work in the United States full-time without employer sponsorship to commence employment.

Nice To Haves

• Associate degree and/or bachelor’s degree.
• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

• Respond to customers’ needs accurately and in a timely manner, using available resources and tools.
• Evaluate clients’ needs and offer appropriate financial products and services through needs-based conversations to build and deepen relationships.
• Perform routine teller transactions, including deposits, withdrawals, check cashing, loan payments, and other transactions.
• Meet or exceed individual and team goals for sales, service, and operations.
• Comply with federal and state regulations and bank policies and procedures; meet or exceed branch audit and operations evaluation requirements.
• Adapt scheduling and support across banking centers within the region according to business needs.
• Build strong relationships with supported banking center teams and collaborative partnerships with business lines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED