Region Product Supervisor - East Region

CLAAS

About The Position

CLAAS of America is part of a family-owned company that has people throughout North America. As a team, we stand for the successful sales and service of the CLAAS product range in North America. Together, with our sales partners, we strive to empower farmers to be the best in their fields. Do you have what it takes to work with today’s most advanced agricultural machinery? If you are ready to make the move for a brighter future, apply and become part of our success story! Your role on our team:The Region Product Supervisor, as part of the region leadership team, provides technical and feature knowledge of CLAAS products to various audiences. Performs comparisons to competitive equipment and demonstrates CLAAS equipment. The position supports product education, as well as, promoting the development of the CLAAS Brand with dealers, customers, and other CLAAS Employees. This role will support a specified Region and company Product Department(s) for multiple product lines. The Region Product Supervisor will lead a group of Territory Product Specialist in their specific Region.

Requirements

MUST BE ELIGIBLE TO WORK IN THE U.S.
Bachelors’ degree in Ag Business, Ag Engineering or closely related field preferred, not required, or equivalent work experience.
3-5 years’ related work experience, preferred.
Minimum of 5 years’ experience leading exempt level employees, including training and staff development; Ability to give employee feedback in verbal and written form succinctly and timely, preferred.
Experience in operation of agricultural equipment and precision farming systems.
Ability to effectively communicate technical information to technical and non-technical audiences.
Agricultural background, highly desirable.
This position includes extensive domestic and occasional international travel by auto and air (during harvest, expect 80-100%); valid driver’s license with an acceptable driving history & passport is required.

Responsibilities

Leads a team of Territory Product Specialists (TPS) as well as have their own defined product responsibility within the region.
Responsible for managing resource allocation of TPS’ in coordination with the region team.
Partners with Region Team to determine engagement with dealer partners to achieve Region goals through new customer acquisition and retaining existing customers.
Schedules activities such as, but not limited to, dealer calls, demonstrations, customer visits, farm shows, and participates in open houses and training sessions in coordination with the Region Team, etc.
Assists dealer partners with assessing customer (end-user) operational technical needs and advises on the best suitable product for operation for product and precision farming technology.
Effectively communicates and demonstrates technical and feature knowledge of CLAAS products as well precision farming products-GPS steering, mapping, telematics, etc. to dealer sales partners, end-users, internal personnel, and others as required.
Performs product training and product demonstrations with dealer partners, Region Team, customers and qualified sales leads and supports start-up of new CLAAS customers. Assists with Customer clinics / training as required.
Sets up and demonstrates CLAAS equipment as requested and needed. Ensures proper documentation and submission of demo reports / records in CLAAS’ Customer Relationship Management (CRM) tool (e.g. Salesforce).
Performs field evaluation of CLAAS and competitive equipment and formulates feature/pricing comparisons.
Supports Product Management with creation of product material such as training, F/B materials, comparisons, etc.
Partners with the COA Sales Organization to recommend feature improvements in order to effectively support product sales.
Leads and participates in internal and external training programs.
Provides technical promotion and support at farm shows and group presentations.
Supports Product Management in new product evaluations and testing as needed e.g. pre-series machinery.

Benefits

Premium free health, vision, short-term disability, and long-term disability
Competitive rate dental plans
Competitive paid time off
401(k) with a generous company match
Retirement Readiness Program
Company-Paid Life Insurance
Flexible Spending Accounts
Dependent Care Resources Program
Tuition Reimbursement
Employee Assistance Program, including mental health
Wellness Programs including weight loss, diabetes management, and high blood pressure management
Legal & Financial Services
Fun & Safe Environment