Region Operations Manager - Williamsburg, Virginia

MasterCorp, Inc. • Williamsburg, VA

2d

About The Position

Join Our Team at MasterCorp, Inc.! At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients. The Region Operations Manager will report directly to the Regional Director (RD). Operations Manager will help plan and oversee the daily operations of the region to ensure goals and objectives are achieved.

Requirements

• Bachelor’s degree in Business Management, Business Administration, or related field required or equivalent combination of education and work experience.
• Five years of work experience directly related to position required.
• Excellent proven managerial and supervisory skills.
• Extensive knowledge of operations and production management.
• Ability to interpret financial data as needed to set production goals.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite or similar software.

Responsibilities

• Assist with Hiring and training new employees.
• Help with onboarding of Foreign Guest Workers (for example - H2b and J1 visa holders).
• Organize and oversee the schedules and work of assigned staff.
• Provide coverage to open management positions within the region.
• Handle discipline and termination of employees as needed and in accordance with company policy.
• Plan and organize daily activities related to production and operations.
• Measure productivity by analyzing performance data, financial data, and activity reports.
• Coordinate with other support departments such as human resources, finance, and logistics to ensure successful production operations.
• Oversee the shipping and receiving functions.
• Assist RD with transportation of team members from airport, housing, and resorts.
• Help conduct weekly inspections, inventory counts and weekly reports.
• Cover Manager, Dispatcher needs when short staffed.
• Track weekly Carpet, HR and Training schedules.
• Determine labor needs to meet production goals.
• Assist with budget preparation for operations unit.
• Coordinate with marketing and sales departments to determine pricing, timing, and number of sales promotions, and products to be sold.
• Assist with, or prepares and updates, organization’s operations manual and policies.

Benefits

• Competitive Pay at All Levels.
• Our Housekeepers make more with Piece Rate Pay – designed to reward efficiency and timeliness!
• 401(k) Retirement Plan with Company Matching.
• Paid Vacation and Sick Time.
• Medical, Dental and Vision Benefits.
• Company-Paid Life Insurance and Short-Term Disability.
• Tuition Reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager