Region Dir, National Sales GPO

US Foods

5d•$100,000 - $160,000•Remote

About The Position

This role is responsible for ensuring US Foods executes key commitments such as Program Growth and Retention, CMA Utilization, and Member Satisfaction for one of the largest Group Purchasing Organizations (GPOs) serviced by the company within specific regions. The position operates under a flexible work policy, allowing for remote work anywhere in the United States except Hawaii or United States Territories. The role supports the Southeast, Central, or West regions and requires up to 60% travel.

Requirements

Minimum 7 years foodservice or group purchasing sales experience required.
Demonstrated positive customer interfacing and issue resolution experience also required.
Experience in delivering positive change management required.
Experience dealing with Group Purchasing Organizations (GPO) and large regional or national multi-location chains strongly desired.
Strong interpersonal skills - relationship builder required.
Demonstrated ability to create and implement programs that enhance value to end user and organization.
Disciplined approach to monitoring data and reports to proactively prevent customer concerns from escalating.
Ability to leverage relationships to achieve business goals, strategic thinking skills, strong business acumen and business maturity required.
Must have excellent oral/written communication skills, be well organized with strong follow through.
Strong leadership and team building skills with proven results orientation also required.
Issue resolution, defining customer expectations and action planning skills also required.
Microsoft Excel, Teams, Outlook and Word skills required.
Bachelor’s degree

Nice To Haves

Management of a large (complex, multi-customer, multi-millions) book of business preferred.
Orange Belt (or higher) level of Continuous Improvement training preferred.
Experience delivering competency-based training of internal team members desired.
Experience with ACCESS, Sigma and TABLEAU preferred.

Responsibilities

Oversees business of one of our largest GPO relationships interacting with Regional Vice Presidents of National Sales (RVPNS), Area Vice President of National Sales (AVPNS), National Sales Managers (NSM) and Account Executives (AEs) in assigned region to ensure Program Growth and Retention, CMA Utilization, and Member Satisfaction.
Works with RVPNS in assigned regions to build an annual Premier strategy plan by market, focused on AE training, key retention action plans and CMA Utilization plans.
Conducts quarterly GPO checklist reviews with each Area to monitor performance against key GPO commitments.
Engage key Area (AVPNS) and Region (RVPNS) staff to execute and resolve Service Protocol Process concerns.
Analyze data and reports (member retention reports and dashboards) to get ahead of potential service issues and member concerns. To include fill-rate, delivery on-time performance, account executive effectiveness and program maximization metrics.
Review SOS (Save Our Sales) submissions impacting members within the region on a weekly basis, address proactively with market staff to ensure resolution of the SOS.
Provide guidance and monitoring for all Middle Earth groups to ensure Premier contractual expectations are being followed.
Drives customer retention and program growth to achieve annual operating plan (AOP) objectives in assigned regions.
Ensure training and competency of field personnel responsible for GPO business as assigned.
Frequent overnight travel required (50% - 60%).
Other duties as assigned by manager.