Refurbishment Operations Lead

Logitech•Offsite - USA - TX, TX

1d•$78,200 - $101,200•Hybrid

About The Position

The Refurbishment Lead is responsible for managing the end-to-end execution and operational readiness of refurbishment programs across assigned products and regions. This role acts as the central program owner coordinating cross-functional teams to ensure refurb products can be launched, produced, transacted, and sold compliantly and efficiently.

Requirements

Experience in project or program management within supply chain, operations, manufacturing, reverse logistics, refurbishment, repair, or a related environment.
Strong cross-functional stakeholder management skills and demonstrated ability to drive actions across teams without direct authority.
Strong organizational and project management skills with the ability to manage multiple projects, products, and priorities simultaneously.
Experience coordinating operational launches, production readiness, or product lifecycle activities.
Ability to analyze inventory, demand, production, and operational data to support business decisions.
Strong problem-solving skills and ability to identify risks, dependencies, and process gaps.
Excellent written and verbal communication skills.
Ability to work effectively in a global and highly cross-functional environment.
Advanced proficiency in Excel and project management tools (Asana).

Nice To Haves

Lean, Six Sigma, or continuous improvement experience is a plus.

Responsibilities

Lead refurbishment projects from initial assessment through implementation, launch, and steady-state operations.
Partner with the appropriate Design, Business Groups and technical teams to validate all product documentation required to support refurb operations.
Coordinate the development and approval of required compliance labels and product labeling.
Define and validate packaging requirements for refurbished products.
Coordinate with Business Groups, Design, Compliance, Engineering, Product, Supply Chain, Operations, Inventory Control, Finance, Commercial, and other internal teams as required.
Coordinate material planning with refurbishment warehouses and operations teams.
Coordinate refurbishment production plans with warehouse teams.
Partner eCommerce teams to align refurbishment production with expected demand and product launch timelines.
Responsible for the planning and coordination of warranty refurb production.
Monitor execution against the production plan and resolve operational issues that may impact output.
Monitor sales and consumption trends to identify demand spikes, slow-moving inventory, or potential replenishment needs.
Facilitate regular project reviews and communicate status, risks, decisions, and required actions to key stakeholders.
Continuously identify opportunities to improve refurbishment processes, planning accuracy, scalability, and operational efficiency.
On site Support for our 3PL responsible for Refurb as needed.
Support innovation projects leveraging our Refurb Infrastructure.