1st shift Refurb Lead

GameStop•Grapevine, TX

About The Position

The Refurbishment Lead supports the Refurb Supervisor as the first line of leadership for associates in the Refurbishment Center. The Lead ensures daily work in the assigned department is completed on time and with minimal labor expense, and that associates are trained to meet or exceed GameStop quality and production standards. The role also supports other departments or zones as needed to help achieve the refurbishment center’s business objectives. It works under general supervision, with supervisor guidance and feedback several times a week; most non-routine activities require advance supervisor approval.

Requirements

Ability to communicate effectively in spoken and written English.
Ability to work under demanding time constraints and production goals.
Dexterity to use writing utensils, calculators, small hand-held tools, manual razors, and other mechanical or electrical equipment without assistance.
Working understanding of basic arithmetic: addition, subtraction, multiplication, and division.
Proficiency with Microsoft Word, Excel, and Outlook, and ability to operate an office computer without assistance.
Ability to consistently model GameStop’s commitment to a respectful, diverse, inclusive, and collaborative work environment.
Consistently demonstrate commitment to GameStop policies and procedures, including attendance, confidentiality, conflict of interest, and ethical responsibilities.
Able to lift and carry boxes, totes, and other objects weighing up to 50 pounds.
At least 18 years old and able to present state-required proof-of-age documents.
Able to work extended periods during high-volume periods, up to 10 hours per day, 5 days a week.
Capacity to receive and apply cross-functional training and willingness to assist other functions and work groups as needed.

Nice To Haves

Working knowledge of the Warehouse Management system (WM).
High school diploma or GED.
Previous experience working in a distribution center.

Responsibilities

Lead and monitor associates’ daily activities in the assigned department or area to meet quality and accuracy, production, cost, safety, and 5S/cleanliness goals.
Use the Warehouse Management system (WM), Sentinel, and/or other systems to ensure products are accurately located.
Inspect associates’ work to ensure processed and shipped products meet GameStop quality standards.
Maintain accurate records and prepare area performance reports for supervisors and management.
Ensure associates have standard work and process documents available at their workstations and are thoroughly trained on processes.
Ensure associates follow safety policies and report unsafe conditions or practices.
Provide timely guidance and feedback to help others strengthen skills and knowledge needed to complete tasks or solve problems.
Collaborate with others throughout the ROC to achieve or exceed department objectives, and assist with or lead special projects as directed.
Follow known safety procedures and use sound operational, loss-prevention, and safety judgment.
Perform associate job duties as needed.
Demonstrate emotional maturity and respect for diversity in interactions with associates.