Refunds & Provider Compensation Specialist (RCM)

Dental365•Melville, NY
•Onsite

About The Position

The Refunds & Provider Compensation Specialist joins the Revenue Cycle Management team and supports a network of dental offices by calculating monthly provider compensation and processing patient refunds. The role involves reviewing account balances, validating refunds, recording transactions accurately in accounting and practice systems, and organizing and analyzing report data in Excel. No dental or medical experience is required; training on the company’s systems and processes is provided. This position is based at the Melville headquarters office, 105 Maxess Rd, Suite 107N, Melville, NY 11747. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m., with a 30-minute lunch; an earlier start may be accommodated. The pay range is $25 to $30 per hour.

Requirements

  • Experience in bookkeeping, accounting support, or a similar financial role.
  • Strong Excel skills.
  • Comfort working with PDF reports and transferring data into spreadsheets.
  • Accuracy and attention to detail.
  • Willingness to learn new systems and processes.
  • Ability to work independently and stay organized.

Nice To Haves

  • Experience with Sage or other accounting software.
  • Dental or medical experience.

Responsibilities

  • Prepare monthly provider compensation calculations using system reports.
  • Review account balances and verify that refunds are valid before issuing them.
  • Process refunds and record them accurately in accounting and practice systems.
  • Organize and analyze data from reports and PDFs in Excel.
  • Maintain accurate records and meet monthly deadlines.

Benefits

  • Health and vision insurance plans, with flexible plans for employees and their families.
  • 401(k) with employer matching.
  • Paid time off accruing up to three weeks, plus an annual self-care day.
  • Heavily discounted in-house dental services for employees and immediate family.
  • Additional benefits and ongoing perks for team members.
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